If there was a minus one I would give it. I ordered a wig the color they advertised on the model. When it arrived i received a different color. I brought this mistake to their attention and they wouldn't exchange it without me paying postage and restocking fee which I still had to pay to return it. They never even acknowledged that it was their mistake! HORRIBLE INHUMANE customer service! NEVER AGAIN!!!!!! Their recent reply was only to make them look as if they cared. I sent several pix and emails about my problem when it occurred, which were ignored. As I said, NEVER again. Their response is BS, i contacted them several times AND sent pix, all which were ignored.

Ellie was so helpful she made sure to solve any issues. Great hair I will be ordering again soon!

Beautiful wigs, good prices and excellent customer service. The variety of hairstyles is also good. Thank you,

I order from this company plenty of time always come thru, delivery on time always and prices are great!

Jaejonna provided exceptional customer service

I advice you not to order from this site. One gets attracted by the large variety of items available and the sales but it's not worth it. I ordered for the first and i don't feel i'll buy again. From the getgo, things were weird. I placed my order and a "fraudulent" text was included in my invoice, which is uncommon since my credit card is the same one I use for all my purchases and other sites accept it without any issue. I wondered what it was so I e-mailed them to know if everything was o.k., they said it was an error. Then sent me an e-mail telling me I had to give them an address or they would cancel my order... which is illogical since you're obviously required to give your address upon registration... Anyways, I did. Then they contacted me YET AGAIN to tell me that like half of my order wasn't on stock, which was clearly their fault since they pretty much set my order aside and didn't do a thing even when they put a hold n my credit card and knew it was not some weird transaction. Nearly two weeks passed for them to do anything to my order and even when they already charged me, they didnt send my bank the receipt so I still have the first hold in my credit card no matter how many times I tell them to fix that. I get a message from a bot telling me my tracking number even when I'm not asking about that so their customer service is useless

Always love shopping at ebonyline. They have good customer service(Larissa) and competitive prices. They usually always have a coupon code you can use.

Thanks Larissa you have been very helpful excellent customer service and I'm happy with any purchase I receive from Ebonyline products are always as described Thanks

I keep trying to track my order but they gave me the wrong order number they are saying my package was delivered in February but that makes absolutely no sense because I just placed my order on Monday April 3, 2023!

thanks Mahaz for being super helpful with my order