Customer service never fails
Customer service never fails. Email responses are quick and they are always helpful.
The engagement at every stage of the…
The engagement at every stage of the transaction. It was awesome 👍. When there no preferred wigs in stock I was notified in good time so that I can make a decision.
Ebonyline purchase
I was kept up to date on my purchases every step of the way. Zahid displayed excellent customer service by being very helpful, polite and communicated very well. I was encouraged by Zahid's level of customer service. I even received my purchase in good time. I would recommend Ebonyline and Zahid to my friends and family members.
Great experience with Ebonyline
Item was as described Looks good right out of the box. Delivery was as expected.
Worst customer service
Larissa and Zahid provided the absolute worst customer service experience. I ordered 4 items from EbonyOnline. Company did not contact me to let me know 2 of the items were out of stock. I emailed to follow up, and they informed me only 2 out of 4 were available. Got on the chat. Larissa logged me out two times in less than 10 minutes before we could conclude the conversation. On the 3rd login, Zahid got on too and told me to get lost. As a first time customer, the experience was a bummer. Please do better. Rather than luring customers to provide 5-star review for $10.**, maybe it is better to actually provide a decent customer service.
Found a great price for the hair I…
Found a great price for the hair I wanted, unfortunately, I received an email stating it was out of stock. I communicated via email w/Zahid who appeared to be professional and accommodating as I was refunded my money. Will shop here again in the near future!
Love it very decent
Love it very decent
Zahid made me happy with his good…
Zahid made me happy with his good costumer seevice
Zahid was amazing I helping me get my…
Zahid was amazing I helping me get my order straightened out. Though my items were out of stock I was able to pick similar items to replace them!
I really love the company is very…
I really love the company is very convenient for me to shop from online. The prices are very nice.