My embroidery machine was picked up, serviced and returned to my home address and is now like a brand new machine humming away and a joy to use. I have used this company for over 8 years and would recommend them with top marks

The bag arrived very quickly. Surprisingly, from a city not too far from where I live! Very happy with my purchase.

Have taken my sewing machine here at the Gillingham Branch to be serviced then had an issue couple weeks lasted they took it in no problem and fixed all under warranty. Super Friendly and Knowledgeable I have had the pleasure of dealing with Holly who’s amazing. I also bought a new industrial machine which was delivered next day and set up and a demonstration from the great engineers.

staff very friendly and helpful, knew what they were talking about, and pointed out fault straight away, i did purchase a new machine whilst i was there which arrived next day and put themselves out to deliver machine as early as possible. over all very pleased with their service and cannot fault them in any way, highly recommend them

I had 2 old sewing machines and went in to get at least one of them repaired. The staff member who greeted me helped me in with the machines and looked at them straight away. He saw what was wrong and showed me. He said either of them would cost quite a lot to repair and that spare parts in the future if anything else went on them would be difficult to find. He said it would be cheaper to get a new one than get either of them repaired. So I opted for a very good value Janome that was on offer. It was so lovely to deal with such a friendly, knowledgeable and helpful person and to come away satisfied.

My query via email was answered promptly . Competitive price. The Overlocker was well wrapped and arrived within two days

Great communication, helpful, quality, fast delivery!

Awesome service

Great price, fast despatch and the item arrived in perfect condition,

First time ordering from this company so I was a little cautious ordering such an expensive item. However, the experience was fist class. Easy online ordering, great communication every step of the process and fast delivery. Would definitely recommend and I will certainly be ordering again in the future.