Bench has been great to work with. They helped us catch up on our taxes and were very easy to work with. Highly recommend!

I responded yes to a text message that unknowingly put me in a one year contract with their bookkeeping service. I would’ve expected them to make it more clear that I was signing a contract.

We've been using Bench for 2-3 years. Our current Bookkeeper Ramit K. is awesome. Very responsive, detail oriented and always follows up to questions in a timely manner. We are a smaller company and outsourcing bookkeeping has been life changing so we can focus on our core competencies. We'd love more granularity in data or have an API but still 100% satisfied with it's intended use. Highly recommended.

Gillian was really great! She always responded to my emails in a timely manner and made the whole process incredibly easy!

The diligence, quality communication, and personability of my experience with Bench is the most uniquely satisfying quality of working with them from their early beginning to the current term.

I personally would recommend against Bench entirely. Disorganized. Way to many people working on one persons account that you can get anything done not only efficiently but effectively. Imagine running a business and having 4 CEOs. You can’t ever accomplish anything because you have multiple decision makers that are not in sync. That’s what it feels like working with bench. Do your due diligence before joining if you do.

Bench has been working very well for us. We connected our corporate bank account and credit card account, and afterwards we have only been notified when a transaction needs labeling. For most transactions our support people have been able to use the transaction history to mark them. Response time is usually within a few hours. Highly recommend.

I started with Bench a few months ago and am less than impressed. My point of contact is very brief, doesn’t seem interested in my business and has not finished my books from two months ago. I find myself hesitant to approach her since her responses sound like she’s annoyed to hear from me.

Pat's patience and advice has really helped me feel comfortable with the accounting process. It's nice having an entire team working on something that used to make me frustrated to the point of tears. They've taken away the stress of trying to learn accounting while running a business. Bench's services and layout have helped me quickly show my financials for business loans and to help guide future finance decisions. I highly recommend this service.

As a small business owner, I've been super impressed with Bench and especially the Bench Retro Team, who helped my business with 2 years' worth of historical bookkeeping. I also have ongoing bookkeeping support. Having previously worked with less-than-stellar bookkeepers, my books were a total mess. The Bench Retro Team diligently worked through all my accounts and statements and made sense of it all. Best of all: I now have more insight into my finances than I've ever had before. I feel empowered to confidently make important decisions as I always have a Bench team member who can answer my questions. And believe me, I have many! Overall, everyone at Bench has been incredibly helpful, knowledgeable and genuinely nice. Prior to Bench, I had some bad experiences with CPAs and bookkeepers being condescending to me -- with Bench, I feel heard and all my questions are answered. I'm treated like a valuable client, not just someone whose superpower isn't numbers and spreadsheets. And I no longer have anxiety as tax season inches closer because I know the Bench team has my back.