Verified
They helped me grow in a rather quick…
They helped me grow in a rather quick time and got me the followers that I requested to get.
Verified
Me han cobrado un mes de más.
En el mes de septiembre acépete una oferta con descuento de un SOLO mes en upgrow. A nivel funcional bien la aplicación. El problema es que me han cargado un mes más, sin tenerlo contratado y con mayor precio. Imposible hablar con alguien de la app, no encuentro donde darse de baja, ni como cancelar el pago. Para mi paso de ser una buena experiencia a un timo. ------------------------------------------------------------ Actualizo el comentario, ya que finalmente me contestaron y con algo más de cinco días hábiles me devolvieron el dinero. Creo que si dieran la opción de continuar con sus servicios y no haciéndolo de manera automática se ahorrarían tiempo, problemas y malas reviews. Por lo demás correcto.
Verified
Absolute nightmare of a service
Absolute nightmare of a service! UpGrow has been the worst experience I’ve ever had with any Instagram growth platform. Despite setting up my account with clear instructions to target Romanian followers for my restaurant, I got nothing but irrelevant bot followers from completely random countries, particularly Asia. This is damaging my brand's credibility, and I'm left having to manually delete these useless followers. Their 'AI model' is clearly a joke—other services like Flock and Kiksta got it right, but UpGrow failed miserably. Despite multiple requests, they kept pushing for more time, only to deliver zero results aligned with my target audience. Save your money and time—this service is a total scam!
Verified
I started getting fake bot followers within hours
I started getting fake bot followers to my account within 24 hours from countries I did not select on my profile. But the worst part was I contacted customer service within hours of realising and asked to cancel my subscription. Everyday since they keep giving me the run around and wont allow me to cancel but won't say they won't. I keep getting emails that they are happy to help me but give it more time or book a call and I have been very clear I want these bot followers to stop. So on those grounds poor service and not respecting someone wants to cancel. That is bad! Scammers stay away from Upgrow.
Verified
Do Not Make the Same Mistake I Did. Steer Clear!
So, things started off strong, but I should have known that it was all too good to be true. The followers we got were all flagged and had to be purged, which is the opposite of what the company is supposed to provide. Basically we paid $100 a month to have our account put at risk. I feel like an idiot for believing their pitch. I reached out to them numerous times in every way possible, and now, all of a sudden, I’m getting zero response. There’s no way to cancel on their website, even though it clearly states that subscriptions are easily canceled through the management page. They are not responding to messages or emails and the only phone number I found is never answered. It’s clear now, that they make it nearly impossible to cancel. Do not trust this company!
Verified
Do not use
Do not use. Absolute scam and when you do contact to cancel no one gets back to you. I’m still waiting for a reply from months ago and meanwhile they’re still charging me though I’ve requested to cancel. Can someone please respond to chats and emails.
Verified
Do not use this company
Do not use this company, i am in my 7 day trail and it's not possible to cancel my subscription, only via chat. When you start the chat they say they will answer you in hours. I guess this is a company that doesnt have your best interests at heart. After their answer underneath: The answer of UpGrow is a complete lie. I got the following messages from them in chat when i asked to cancel. It takes me 1 minute to get an account and it takes me days to cancel! Be aware of this terrible service! I completely understand if you’re still leaning towards canceling. If you’re sure, please follow this Calendly link to schedule a call to discuss things further. But if you need any help navigating through this, I’m right here to guide you! Marco here - thought I'd jump in to assist you. Hope your day is going great! 😁 We're really sorry for this extra step. We don't have any access to cancelations so that is why we referred you to our cancelations team. Since the call won't work for you, alternatively, I escalated your concern to our cancelations team. Please allow us to process your cancellation request in 24 hours. Once it has been processed, I'll get back to you right away for the update. Talk to you again soon!
Verified
Buyer Beware!
We signed a customer up for their Turbo AI Plan and selected USA and Canada targets. The Upgrow dashboard shows 75% came from these markets, our customers' IG account shows 85% came from Bangladesh. We only received 1,027 Followers of the "3,500 - 5,000+ Real Followers /mo" in their Turbo Plan. We have contacted them several times to cancel the account, but they refuse to respond and continue to bill our credit card $299/month.
Verified
They have great customer service
They have great customer service. They helped me with all of the questions and concerns I had before signing up and walked me through their service.
Verified
Only attracts fake/bot accounts
I used Upgrow to increase the followers for a travel blogging instagram account. All followers we got were very low quality. Nearly all were accounts that appeared to be fake or bots with little followers. Over the course of a month we did gain a lot of these followers but not a single one of them interacted with our page. Contacting Upgrow for help with your account is impossible. There is no one that responds through the chat feature and no other contact method. No way to cancel your account without reaching a person. This company is horrible - highly recommend using a different one.