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Consumer

27 September 2024, 14:05

  • 1 Review
  • US

Verified

The “accounts” are not real

The “accounts” are real but the people behind the accounts are not real. All the “organic followers” are just organic accounts with the same spam content on each account. Not real people

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Prado

25 September 2024, 05:37

  • 1 Review
  • US

Verified

Scammers

TOTAL SCAM! I think most of these reviews are from their bots. All my followers I received from them were FAKE accounts. I'm currently trying to cancel and they don't allow you to cancel without having to talk to their agents which are not IMMEDIATELY available. They make you wait hours to speak to them. DO NOT WASTE YOUR TIME OR MONEY! ----------- EDIT They're lying, you cant cancel without getting in the chat with them, i been trying to talk to them since last week, i wish i could post a video here showing that every single time they send you to the chat, probably i will have to cancel my card in order to stop them. And they give generic answers, my name is not even David. LAME

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David Serrano

25 September 2024, 00:42

  • 1 Review
  • US

Verified

TOTAL SCAM

TOTAL SCAM! I think most of these reviews are from their bots. All my followers I received from them were FAKE accounts. I'm currently trying to cancel and they don't allow you to cancel without having to talk to their agents which are not IMMEDIATELY available. They make you wait hours to speak to them. DO NOT WASTE YOUR TIME OR MONEY! As Per your response, You are LYING! The followers are completely fake. They have maybe one or two posts on their page. They are all private. As per canceling being one click, ANOTHER LIE! If it's so easy, walk us through the process RIGHT HERE for everyone to see. As per your OWN PAGE, it says "To cancel your subscription, simply reach out to our support team, and they will guide you through the seamless cancellation process." After submitting MULTIPLE REQUESTS, your support team has yet to respond. I will be calling my bank and telling them to block you from further charges.

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Cam Tims

25 September 2024, 00:08

  • 1 Review
  • US

Verified

Slower than promised growth, hard to cancel

Growth did not happen as quickly as promised — a net-new 600-700 followers over about 4 months. Not the 800-1,000/month as promised. Overall, it became too expensive. And good luck canceling. You have to submit a chat, which really is just a form that they’ll email you back in a few hours. If you happen to notice that email in your spam, you’ll see all they do is offer you an extension at 50% off. So the back and forth takes days to complete. Sadly, cancelation experiences like this is precisely why government is getting involved to force firms to make it as easy to cancel as it is to sign up.

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Carlos Suarez

23 September 2024, 13:53

  • 1 Review
  • PH

Verified

Cancelación

Estoy intentando cancelar la subscripción y es imposible, el servicio de chat no da ninguna respuesta, pone todos los días que vuelven mañana. No es de mi agrado poner este tipo de reseñas, pero si desde la plataforma no puedo gestionarlo y el chat en vivo tampoco funciona, como puedo contactar con vosotros para solucionarlo?? Un saludo

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Keila M

21 September 2024, 02:51

  • 1 Review
  • US

Verified

No way to cancel once you subscribe!

I was foolish to trust all the good reviews and all the statements on their website about working with top companies. I should’ve done extra research before subscribing to their services. Turns out, the only way to cancel the subscription with them is to chat with their “customer service team”. Except this “team” always seems to be unavailable and even when their status says “We’ll be back in 2 hours”, they will not in fact, be back in 2 hours. I provided my email to get notified of a reply and sent them a separate email to no avail. I was trying to get in contact with a human being for days and no response whatsoever. I had to contact my bank to cancel my debit card and get a new one issued in the mail to prevent any future charges. This process gave me so much anxiety, lesson learned. I’m never one to write reviews but this process was made more complicated than it needed to be. You DO gain followers. But if they added an easier way to cancel or pause the subscription, situations like this would be avoided.

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Palomarez Beliveau

18 September 2024, 18:55

  • 1 Review
  • CA

Verified

I'm utterly frustrated with this tool

I'm utterly frustrated with this tool! It's ridiculously overpriced for the lackluster features it offers. The platform is sluggish, and getting anything done takes forever. Customer support is a rare sight, and when they do slow up, they're utterly useless. Do yourself a favor and avoid this disaster of a service.

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Thomasina Brooks

18 September 2024, 05:27

  • 1 Review
  • US

Verified

What a rip-off

What a rip-off! The platform promised fast results and effective engagement, but all I got was a slow, buggy mess. Their support team is impossible to reach, and when you finally get through, they provide zero useful solutions. I feel cheated out of my money and time.

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Kyle Tebbs

17 September 2024, 17:41

  • 1 Review
  • CA

Verified

worst customer service ive been trying…

worst customer service ive been trying to get a refund for services i cancelled 8 weeks ago and they have charged me twice since then every time i try and deal with support i get left unread for 2-3 days before someone responds and when i bring up the topic of wanting my refund and to verify the acct is fullllly closed and will not be charged again no one responds

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William K.

16 September 2024, 18:50

  • 1 Review
  • CA

Verified

This has to be the worst tech support…

This has to be the worst tech support I've even encountered. The team is clueless and unresponsive. The platform itself is a nightmare to use, with frequent crashes and glitches. I've wasted so much time and effort for practically no results. It's incredibly frustrating!