Brilliant service system working great

I have received 5 solar quotes to date and have never been so patronised or had my time wasted by their sales person!! After 90mins I still didn’t have a quote for solar (they were more interested in next doors panels on their roof than mine) and wouldn’t quote because my wife wasn’t present. I informed them I had done my research and wanted a quote as they were one of the top rated companies, in which I had even had looked at there products online to try and speed up the process. However this did not speed up anything and they proceeded to try and sell me why solar was so good - I already know this hence why I want a quote and I told your sales person this too 🤦🏼‍♂️ In a nutshell this was a complete waste of time which other companies had warned me about and unless you are over 50 the sales persons probably couldn’t care less what I said as everything was related to people getting ready to retire in his sales pitch how how it’s helped them evolve… I have never been as patronised like this during a quote and had my age discriminated (I’m in my 30’s) over all poor performance. I have been asked to verify this feedback so have now discussed this with project solar on the phone but no one has responded or called me back as I was informed on the phone… called on friday 02/08/24 @ 1348

I can say the whole process was great my only slight comment is the office staff needs to co-ordinate better I was bombarded with lots of calls asking the same question over and over again. Now I can’t even register the item different info from my provider of choice and pro Solar. Probably need a degree to complete. Records needs to be updated more regularly

My experience during the whole process of getting my Solar panels installed was of a professional company, with efficient and knowledgeable staff. Their sales representative Sam was personable and very capable keeping in touch through out the whole process. The scaffolding and installation teams linked well and despite an unforeseen problem which delayed things for a week everything was kept on track. All certificates and guarentes have been received promptly and what ever contact I had I was impressed by their helpfulness and efficiency. You also have the assurance of knowing that an independent company are authenticating the contract as it progresses. . Overall, very satisfied with my dealings with Solar Project UK, particularly their communication with their customer on all aspects of progress.

From the sales person through to the installation team and ongoing customer service it’s been a five star experience so easy they are around to answer all questions. Easy switch now saving money and doing a great thing for the planet. After 36 years in NHS procurement I know all about value for money and life time costs and this system achieves all of that and clean efficient insulation left us feeling warm inside re our experience thank you

Very clear explanation of the system, how it works and what to expect. Installed within a week of signing contract and all certifications received. Panels have a lifetime warranty which is a key element that sets Project Solar apart from other suppliers. Highly recommend.

Plenty of information given. No pressure to buy. Good customer service. All staff friendly and helpful.

I had been researching solar panels as an option to reduce my electricity costs. I contacted Project Solar UK and very quickly had someone call me to arrange a meeting to discuss this. There was no pressure selling and I had time to think about it, ask questions and conduct more research before making a commitment. The work was carried out on time. The workmen were courteous and cleaned up very well after they'd completed the job.

From the first meeting to the after installation call they were very easy to deal with. Answered all questions I had and also took all my considerations into hand when installing scafoolding or wiring up the panels. Would 100% recommend!

The fitters arrived when they said they would. They were friendly, polite and courteous at all times. They cleaned up after themselves and explained every thing to us in plain english so we could understand what they had done and how things worked.