Great experience all-round
Great experience all-round, installed solar is exceeding expectations. Special thanks to our surveyor James Royle who was super friendly & helpful, going the extra mile to answer our questions & help us throughout the process.
Great Service
Overall from Start to finish the company Project Solar UK have provided an excellent service from the sales person Bailey and his constant overseeing of the project and back up support and the office team members quick to reply to any queries and often calling to check up at each stage of fitting. The local scaffolding team were also excellent and considerate and tidy and efficient in arranging a time to erect scaffolding to removing it all quickly as were the solar panel fitters . There is alot of paperwork via emails which is good as a lot of it is compliance and also warranty’s and guarantees for everything installed which reflects the prices but you pay for what you get. The change of tariff with local electricity company was relatively quick just under 2 weeks after installation and easy to arrange , but sales can also help with this if required and already saving on the consumption in a big way mainly due to the weeks of sunshine weather we have enjoyed, although the panels only require daylight .Overall excellent sales advice and technical information to suit a budget with a type and position of roof space with finance options available , and follow ups with a relatively quick installation,professional and responsive. I would recommend them for sure. Reduce electricity bills today.
great service from start to finish
great service from start to finish , a pleasure to deal with , would highly recommend . hard working fitters who did a tidy and concise job !
Great overall customer service and…
Great overall customer service and experience. The sales team, especially Oliver were non biased, informative and patient. The fitting team - were excellent too. I would recommend and have done so already.
The consultant was very helpful and…
The consultant was very helpful and accommodating with us. The workmen did a great job on fitting the panels and so far the panels have represented excellent value for us. I would highly recommend it to anyone.
Superb customer service
Superb customer service. Anbeatable experience from start to finish 😁
First Class
The whole experience was very streamlined. From our initial meeting with Adam, to final installation of the panels, everything went very smoothly, and was completed within 10 days. Adam explained everything to us in great detail, making it easy to understand, he was able to answer all of our questions. He was very knowledgable about the product and its benefits. The fitters arrived early on the day of installation and worked hard throughout the day fitting the battery, inverter & panels. They were very friendly, professional and helpful, answering any questions I had. They showed me how to download the app on my phone, and fully explained how it worked. They cleaned up after themselves and were a credit to the company. The only slight issue was the delay in the arrival of the scaffolding. I needed to ring the company on about 4 occasions to establish when the scaffolding would be arriving, having initially been informed I would get 72 hours notice. It arrived on the morning of the installation. I have no complaints about the team who erected the scaffolding, they did an excellent job. From our experience, I would have no hesitation in recommending Project Solar to anyone. We are delighted with our panels and are already seeing their benefits.
they have been very helpful in keeping…
they have been very helpful in keeping in contact with me all the way through, Nick and Andy have been very helpful calling me and advising me g gill walsall
A 1st Class Service from Start to Finish
Having decided to "Go Solar", the next Big Decision was who to go with for the instal. So delighted we went with Project Solar as they have been 1st Class from the initial site visit by Adam, to Tom & Chris in the Sales Team plus the admin staff who kept in regular contact via phone and email. All were well informed but not pushy, being prepared to compare competitors quote and negotiate / go the extra mile for what I believe was a decent price. The instal was straightforward with a great team from C + J Scaffolding (who agreed to leave scaffold up whilst I paint outside of house) and Solar Panel Experts Dale + Dan. Project Solar amazed me on the day of instal when Dale / Dan said they could fit an extra panel, a quick call to Chris and negotiated a price... with Panel being brought down from Derby to Cardiff within 4 hours to complete system same day. After 3 days the system is working great with the Fox Cloud App giving ongoing info re Energy generated, used, stored and exported. We went for 12 x 455w panels, dual inverter & 3 batteries. I now only need to switch to the Octopus Flux tariff to complete the process and make most of the cheaper overnight charging rate for the batteries.
Beyond impressed.
Before Christmas 2023 we were exploring the possibilities of adding a battery to our solar panels. Tony from this company called and gave us a very detailed and accurate explanation on batteries. Unfortunately, because of paperwork problems and faults on our part the installation process was not smooth, but throughout this all Tony was absolutely brilliant. He went above and beyond to help me sort out relevant paperwork. I think anybody else would have left me to flounder but Tony was great. He stuck with us. He was brilliant and helped in every way he could. We now have a fully functioning solar unit and I would thoroughly recommend this company especially Tony, the initial sales person.