I bought many products in this store As long as everything is OK, so no problems Once sent to a defective product, the store starts to pretend to answer, regardless of content. Both times I encountered problems with their products, they tried to do everything they can to shake the warranty. These both times I had to ask for help in paypal paypal and both times found my complaints justified In short, recommends thinking twice before buying

Bought a blackview mobile at £75. Went up in price. Friend ordered on the current price and he got his phone while they telling me it is not in stock. Such liars

J'ai acheté une télécommande qui ne fonctionne pas pour mon Canon 70D, même après remplacement de la pile par une neuve. J'ai fait une réclamation sur le site qui m'a demandé de lui envoyer une vidéo de problème ! N'ayant pas de temps à perdre pour justifier ce dysfonctionnement, j'ai perdu mon argent ! A éviter.

I ordered a smartphone from this company (Meizu M2) and paid for express delivery, the item took 3 weeks to arrive (longer than I paid for), and when it did, it was ridden with adverts and viruses, and their customer support couldn't care at all. The OS was full of intrusive adverts, and when I managed to run a virus scan on this, it showed stock apps to be a trojan and others to be adware. I was also redirected in the web browser on a regular basis to scam websites. Also, there were Chinse phone calls in the phone log despite this being advertised as new. When I reached out to focalprice for support on this, they asked me to send screenshots, which I did, and they then said this was a new phone, not used, effectively saying I was lying. I told them I was not happy, and they said I should post it back, but that I had to pay postage, and if it got misplaced in transit they would not refund me, which with them saying this up front, tells me they're never going to give me a refund. Absolute disgrace, and I would never buy from this company.

After trying them the first time, with somewhat satisfactory results on a small order, I ordered a second time and never received anything. Get the credit card Company to get a refund, but this is a long process. Avoid using this website.

Bought a phone at beginning of October from them and paid for express delivery,nothing happened for 2 weeks when i contacted them they said colour out of stock would send me a different colour gave me a tracking number, this number did not exist after another week I contacted them and they said they had made a mistake with the tracking number and gave me a new one and would refund the express delivery charge this this has not happened and no sign of Phone so I raised a case with paypal and asked for a full refund they contacted me and said they can not refund me untill i close the case with Paypal total nonsense ,deal with these people at your own peril

I ordered some trivial items on FocalPrice.com. A few days later, I received a call from my credit card company saying that my card number had been used elsewhere (I had been breached), I also received calls from another merchant for the same issue, and I started receiving scam phone calls. I'm very protective of my information and only regularly use this card at a few trusted merchants. All evidence points to that FocalPrice either has weak security or is in on the breach. An empty envelope eventually showed up from FocalPrice (about a month after my order) and there were no contents inside. I contacted FocalPrice and included a photo, and then was told to file a RMA. I did so, included a photo, and then was asked to include more photos (of which there were none). So, I had to file a chargeback. What a disaster it's been for me having ordered from FocalPrice. It's not worth it.

I bought a couple of times variety of jewelry and have come a month for the shipping is free, if you want to arrive in less time you have to pay more !. Now it is what I requested no problem.

NEVER BUY FROM THESE JERKS, HUGE SCAM!!!!!!!!!!!!!!!!!!!!!! I have not been able to track my order or contact them in any way. My order has been over a month ago and I will file a formal complaint and do my best to have them terminated from ever selling anything ever again! I have suffered chest pains and severe mental anguish in this whole thing! If you buy online, AVOID THESE CON ARTISTS!!!!! -Jake Luechtefeld.

My order was suppose to be in between 7-15 days, its been way over that and still order has not arrived. Paying more is a better route than waiting forever and not being able to get ahold of anyone. Will not order from here again, ever...