Verified
Great couch
Great couch! It’s comfortable and looks great! The only thing I would change, the plug is not as tight as I would like. My computer charger keeps falling out. Other than that, it’s great!
Verified
You guys suck.
Your delivery people completely messed up our new house. Then your representative called me when they left to ask how the service was, and I said well actually not great they dented our bannisters scratched our floors walls and doors upstairs. She said they would reimburse us in some way if I sent the pictures which I did - then she never responded back after 2 emails. That was a pure display of being dishonest. You guys suck.
Verified
The delivery people who delivered our…
The delivery people who delivered our order first damaged it in the process of bringing it into the house. This company made me go after their delivery company for compensation. I think it should've been handled by the company where I bought my couch from.
Verified
Love this piece of furniture
Love this piece of furniture. Modern, classy, sturdy snd versatile. So glad I found Gjemeni!
Verified
we love the whole gjemeni set
we love the whole gjemeni set. it's comfortable and handsome. the only problem for us is that the 'almost' leather is more delicate than we expected and has been damaged by our cats. we have real leather furniture and this does not happen. now we have to have covers over the gjemeni to protect them from the cats and to hide the damage. something we weren't expecting. oh well.
Verified
Everything I Expected
beautifully designed packaging- easy to assemble- very comfortable
Verified
Not Recommended
The white glove delivery was sub par. Only one man was sent. He could not get the couch into the room I had designated. I decided to have him leave it in my living room to try it out there. The couch is NOT AT ALL EASY to fold and unfold. I am a senior citizen and found it impossible to fold up and down. It took a long time to get Gjemeni to schedule a pick up. One email and 2 calls later they did schedule the pick up but again they sent one man who struggled to get it out of my house. I do not recommend.
Verified
I like it
I like it. beautiful furniture. great service!
Verified
I depend on a couch cause of my back…
I depend on a couch cause of my back and hips and it is very comfy but I just wish the arms come up more. I have to use 3 pillows to stay straight up. Other then that it's really nice.
Verified
Complete Failure!!! Avoid!!!
This is an expensive click-clack sofa bed. And you’d expect a quality product, prompt and efficient delivery. It al starts with the delivery. I live on the L’Anse Indian Reservation in the Upper Peninsula of Michigan. The delivery took about one month, preceded by serveral calls from the shipping company telling me it was delayed - but now the nightmare begin. They sent one guy in a van who dropped his end as we were pulling the box out of a van that he’d driven all the way from Milwaukee- 300 miles. He left and my 140 pound sofa sat in the snow... I managed to get it into my detached garage and that’s where it’s been ever since. Absolutely unacceptable! I’d like to evaluate the actual sofa - but it’s still in the box.