The place is clean and tidy and the most important thing is the staff is very helpful and friendly . Jane and Jess thank you for your help you both are amazing thank you so much.

I was robbed at the glassworks in newcastle, got back from work and realised my stuffs have been moved! Avoid this property!

My daughter is starting a masters program in Edinburgh. One day after Prestige required payment in full for the new studio, they notified her that the building wasn't not ready and they would refund her rent for the delay and compensate her additionally so she could find alternate temporary housing. They are stalling in refunding her the money and no word on when she will get the added compensation. They keep asking for forms she has already filled out. The whole thing wreaks of a scam

My son vacated his room in June. 3 emails later and 10 weeks on still awaiting return of the deposit. We paid rent to the end of August. But they recently explained if I wanted my deposit back I had to claim it. Not mentioned when keys were returned when was informed the deposit would be returned when room checked. If you do not contact them you will be making a sizeable contribution to their profit as they hope you will give up trying to get your deposit back.Still awaiting an explanation as to why it still has not been returned to me.

The webpage doesn’t always work. The booking system is not smooth. And the payment options don’t work. ☹️

Tracey was really helpful and

The mgmt staff namely Satnam which assisted me who I booked the premium studio in April 2023 didn't make the booking for me nevertheless it required to paid £150 and no emails or whatsoever were send for submission for the booking. Even up todate there were no refund and no news at all and I have to cancel my recent booking.

No water, no security There was no hot water for a month due to the landlord trying to solve the water problem as much as cheaply possible and it fails to achieve so. Moreover, outsiders stole parcels from reception as there is no executive working both during working and out of working hours.

Found out my room was unavailable after the deposit was paid and agreement signed. They then refuse to refund my deposit after taking my bank details. Fraudulent company, avoid at all cost.

For the price definitely not worth it with half the facilities not working most of the time and very little action taken by the owner and site managers to get it fixed. Don’t waste your money.