THEY ARE ABSOLUTE TRASH I TELL YOU, THEY TRIED TO SCAM MY DEPOSIT FROM ME, I WAS MEANT TO RECEIVE MY REFUND WITHIN THE 7 DAY COOLING OFF PERIOD. DON'T BOOK ANYTHING HERE, FOR YOUR OWN GOOD, BUT I WILL GET MY MINEY BACK, I SWEAR IF I HAVE TO CHASE THEM I WILL.

I can’t stress enough - do not book with Prestige Student Living. I cancelled my booking in Straits Village (one of their Nottingham properties) on 24th August within the 7 day cooling off period and was told that I’d receive my deposit back in 28 days. They even took my bank account sort code and account number to sent my money. 28 days later and I called on 24th September asking where my deposit is. Thus began a week of being thrown about by staff, getting different excuses with every member of staff I spoke to. Some even mentioned that my money was with random third party companies that I’d never heard of (DPS, Global Pay) and it was not mentioned on the website that would happen. Staff were incredibly unhelpful and on the whole seemed unwilling to get my money back. At one point one staff member - Beth - said she couldn’t get in contact with their own finance department because they don’t have a phone number. The way Prestige Student Living conducted themselves felt very dodgy and unprofessional. My emails have been ignored on occasion too. The deposit was £250, a lot of money. I’ve had to take matters further with my bank because it doesn’t seem like they are willing to give me my refund. Incredibly frustrating. I’d recommend not booking a room there, let alone booking and cancelling. On a separate note, their online booking system is awful.

Students due to move into Vantage - Prestige student living in Nottingham on the 18th of September - the start of freshers week and two days before course officially starts. 3 weeks before move in students are emailed to say that the accommodation would not be ready, and that they could move in on the 25th of September. This not only meant that all of freshers is missed, but also the first week of lectures, inductions and academic welcome events were missed too. No effort has been made by the accommodation to provide support or help for students. It is now the 20th and there has been no update from the accommodation and we have no idea if they can move in. Walking past the building it is clear that it is still a building site and it is not ready to move in to. I hope vantage are willing to accept liability and responsibility for the huge negative impact that this will have on their students. Not only are they missing out on forming relationships in the first week, getting to know the city, and settling in to life away from home. They are also missing scheduled academic lectures/seminars/inductions. Absolutely disgusted.

After hours of trying to contact them and manage to book a studio with them, I ended with buggy website and hours on the phone without anyone reaching back to me. Worst experience.

Excellent place to stay

Difficult to get to and almost felt like they are trying to avoid your calls. I tried contacting them and they kept bringing me in circles until 2 days when I had called multiple times. They also still have not returned my refund for deposit after issuing this from the start of August. I have sent emails regarding my deposit and they have not answered at all.

AVOID!! won’t give me a refund for my deposit!! Matthew at brunswick house in cambridge hangs up the phone and fobs you off if you ring up. scamming company ripping off young people

Living in an air-conditioned room in Sheffield is so comfortable, I was enjoying the cool air conditioner while everyone else was complaining about the heat in the room.

I rented a studio in Steel City and it was a great place to live. The overall environment is relatively quiet, which I really like. The layout of the room is spacious and comfortable for one person to live. The most important thing is that it is equipped with air conditioning, which is really warm in winter and cool in summer, especially the moment you just come back to the room from outside, it will be so hot that you will explode. That’s when the air conditioner works and “save you”. My room also has a small balcony where I usually sit and read or daze. When it rains, sit here and listen to the sound of rain, it’s so relaxing! However, there is no dining table in the room, but it’s not a big deal for me. If you want to come and live, the better way is to check it with staff here in advance. Or you can buy a small square table by yourself. Then it’s easier to invite friends over as guests. Finally, the staff here, they are really nice and approachable, I love to talk with them. And from time to time, there will be benefits and gifts given away. I enjoy the life here and recommend you to come!

It's comfortable and easy to go shopping. Supermarket is not far from here