Excellent service and great stuff!

Never have issues, always quick to resolve any queries, super fast shipping to the UK

Never had any issues , great delivery and all well labeled and secured

Good price and fast delivery

Ottimo servizio clienti Ottimi prodotti ed offerte

Esperienza terribile, ordino un prodotto con spedizione obbligatoria da pagare di 10€ che assicurano arrivi in 1/2 giorni lavorativi, la merce oltre a non essere arrivata entro i 2 giorni lavorativi (causandomi a me del disagio dato che avevo un compleanno quella sera) la costumer service ha pure il coraggio di rispondermi che secondo la loro “policy” prevedono dei ritardi e non procederanno neanche al rimborso dei soldi (10€) della spedizione per il danno a me causato. Per non parlare del fatto che la maglietta ordinata è arrivata solo avvolta in della carta e lo scatolone scarabocchiato con scritta la via col pennarello. MAI PIÙ

J’ai eu une excellente expérience sur ce site.J’ai reçu mon colis en seulement 3 jours. Je recommande vivement!

折扣非常好，快递也很快。

Title: Disappointing Service and Empty Promises I ordered an item from Luisaviaroma on the 1st of December and paid for express shipping, expecting a smooth and prompt delivery. It took them four days just to ship the item, which is far from “express.” To make matters worse, DHL missed the scheduled delivery date on the 6th and has yet to deliver the package. I contacted Luisaviaroma’s customer service multiple times via email and phone, only to receive empty promises and no real solutions. It’s frustrating to pay extra for express shipping only to face such delays and lack of accountability. At this point, I still haven’t received my order. Extremely disappointed and hesitant to shop with them again. * as you can see from their reply,no accountability…..if you have excess workload,hire excess staff….

I love Luisa Via Roma