Easy order. Good value rug (at sale price). Rug looks like image and is good quality. Well packaged and delivered on time.

Neptune Canterbury is fantastic, the staff are all very polite and helpful. The store is great and always enjoy going there.

Ordered on line item arrived sooner than expected, it was well packed and as always quality was 100%

Packed well and fast shipping quality products

Really nice furnishing at this relatively new Neptune store. Great for parking Visibilty from Chelford side could be better if your first time visitor. Staff very knowledgeable about their products.

Great quality and customer service from Cheltenham Neptune as always. Just love Neptune for beautifully made furniture which looks amazing and a bit different. Love the Rupert stool and modern 4 poster bed!

Love these products Wish it had a few more options in bedding but overall Love my Neptune

Love shopping at Neptune for special occasion gifts, exquisitely wrapped in one of their signature bags! Room layouts are packed with design ideas with expert guidance from friendly staff. Furniture and accessories are beautifully designed and crafted to a high stadard to enhance one's home.

My cushion is beautiful. Excellent quality. No feathers poking through which drives me mad. Really good size and goes beautifully with my Emma cushion.

We recently bought some chairs from Neptune in bury st Edmund’s. Unfortunately, 3 days after we had them delivered, I sat down to dinner and the front leg gave way ( much to the hilarity of my husband 😩). However, I immediately phoned the store and they were absolutely brilliant. They were so apologetic, asking if I was okay and were straight on to head office to get a replacement. They also said that I must have one for Christmas from their display, so one of the staff put it in her car and dropped it off to us on her way home that evening. Shortly after Christmas we had a brand new chair delivered. Things happen to products that we sometimes buy and that’s life, but the real quality comes from a company who handles things well, kindly and promptly. I really feel that these staff went above and beyond. Thank you