Verified
Great quality items.
Great quality items.
Verified
Efficient ordering, delivery and returns
Efficient ordering, delivery and returns process. Nice quality products. Kept 2 items and returned a third. Overall, happy.
Verified
Fabulous stems
Fabulous stems, very genuine looking, high quality.
Verified
The service in the store was polite
The service in the store was polite, helpful and efficient. The delivery was on time.. I am delighted with the rug.
Verified
Great products
Great products, beautifully designed. Assessories and furniture all excellent quality.
Verified
Not repairable
It is always pleasant dealing with Neptune Hove. However, I was disappointed to be told that a lamp once past its warranty cannot be repaired. A four-year lifespan for a lamp of quality is disappointing.
Verified
Quick shipment
Quick shipment, excellent value for money. Bought my lamp/lampshade on sale.
Verified
Lovely helpful staff
Lovely helpful staff, always a warm welcome when coming to the stores See you soon
Verified
The original table had slight damage
The original table had slight damage, but with help from the store manager at Bury St Edmunds, this was quickly sorted. With a replacement arriving on the 8/1/25 which is fantastic. The guys who delivered the table the second time we're ultra professional and super friendly.
Verified
Lovely quality wall lights
Lovely quality wall lights! No problems with overall experience. Wouldn’t hesitate to order again