Verified
Great always lovely to visit
Great always lovely to visit. Love this store.
Verified
I was expecting this in 27th
I was expecting this in 27th. It has not yet arrived?
Verified
Friendly
Friendly, polite and efficient. Always a good experience.
Verified
Ordered from you on the 19th and it…
Ordered from you on the 19th and it still hasn’t arrived!
Verified
The customer service at Neptune Reading…
The customer service at Neptune Reading is outstanding a big thank you to all staff but particularly Wil, Jaqui and Georgia for all their help in 2024
Verified
Rely on and love Neptune furniture
Rely on and love Neptune furniture, whether kitting out bedrooms, kitchens or occasional items to use around the house. Lovely quality and craftsmanship. All made even more enjoyable because the delivery guys were friendly, obliging and built the furniture for me and all without fuss.
Verified
Great service from Will and his team at…
Great service from Will and his team at Hare Hatch. Being able to sit with a coffee and the brochure to go through everything we needed was brilliant. All questions answered on site and orders placed there and then. A pleasurable experience indeed. Thank you!
Verified
Terrible experience
Terrible experience. Ordered by Xmas delivery cut off and as at 28th December order still not arrived. Chased up customer service on 24th and they didn’t know what was going on. Will never order from Neptune again.
Verified
I haven’t received my voucher
I haven’t received my voucher - it was meant to be delivered by 25th December and it still hasn’t arrived - where is it?
Verified
Perfect lamp and at sale price
I'd spotted this lamp in the Neptune shop at Winchester and thought how great it would look at home. Having spotted that it was on sale I purchased the lamp via the website and have been pleased with the service and the lamp is just perfect.