Outstanding customer service and fabulous carpet

We’ve had a Neptune Kitchen installed and I just have to highlight how great the after sales support has been from Neptune Hove. Very responsive to any questions and hands on support. So pleased we went with Neptune. Thank you Gary, Craig and Dean.

The staff at the Belfast store were very pleasant, but having spent a lot of money on a new suite of furniture which frayed in one arm after less than 2 years, we raised this to the shop staff who were accommodating but head office refused to take any responsibility for the sofa and has recommended to take the sofa to a 3rd party to fix. Not a great way to retain customers for poor build / design of product.

We made a call to Neptune in Tonbridge to make an appointment. On that visit we met Tom Servante who took us through design options, ideas and products. We were 'hooked' and have never looked back. We have always felt valued by staff at Tonbridge, the implementation team and final sign off this week by Greg. Exceptional service and a beautiful product. Many thanks to all concerned including the 'behind the scenes team' who built the kitchen.

Milo footstool, nice product.

Not been, once, twice but three times to Becky's fabulous cooking demonstrations at Neptune Farnham. Becky is such fun, and her cooking flair is exemplary. Re-created her dishes time and time again. The Neptune Farnham store is always very welcoming, staff very friendly. We get served tea, coffee and fizz during the demos - it makes such a great morning.

I recently paid a visit to Neptune in Weybridge with the intention of acquiring a vase and a selection of their high-quality artificial flowers. Admittedly, my eye for such matters is not the sharpest, but I was fortunate to receive assistance from Georgia in-store. I must commend the exemplary service she provided. Her help in selecting both a vase and flowers was truly exceptional. With a discerning eye for detail and an impressive knowledge of the products, she quickly identified options that perfectly suited my needs. Georgia's professionalism and commitment to customer satisfaction were evident throughout our interaction. She demonstrated a remarkable understanding of both aesthetics and functionality, which made it easy for me. Such outstanding service deserves recognition, thank-you. I went back in two days later for a second!

We had an amazing experience with Neptune. The customer service was top-notch, Chrissy was really lovely and very helpful and the sofa we bought exceeded our expectations. I highly recommend Neptune to anyone looking for quality products and excellent service.

We really appreciated Neptune furniture, not only the furniture itself, the quality is awesome and the design is timeless. And also their customer service team and delivery team always provided professional services to customers. Especially thanks to Charlotte, she helped me to fix my delivery issues!!

A voucher easily bought online.