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Excellent service & customer care &…
Excellent service & customer care & gorgeous products ! Thank you Neptune
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I have other pieces of furniture from…
I have other pieces of furniture from Neptune I have collected over many years, the quality has never wavered and my new coffee table fits in perfectly
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Fantastic all round
Fantastic all round
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Morning course on table dressing
Morning course on table dressing This was such an enjoyable experience. Lucy, the facilitator, gave valuable insights and tips to make any table look beautiful. Loved the little flower frogs gift that we received.
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False promotion
Hopefully the item I’ve ordered will be fine…. This it to say that you have on your website offers and promotions that just cannot access, there are no terms and conditions saying “this relates to the promotional email from Xxxxx” or from the Mail drop. It also says can be used online or in store…. It just says spend X by xx/xx and enjoy a discount. False promotion right there. Lovely sarcasm from the online chat team too. The order was only placed as it’s something that the better half wanted. Also after placing the order the stated delivery timescale had almost doubled in the time of getting the email confirmation, is this another case of misleading information on your website? Nowhere in the body of the text does it state that it relates to an email promotion and if it’s that easily found maybe you should be looking at your cyber team if they shouldn’t be found. I found several of these on your site, some live, some expired.
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Beautiful Table Scaping Tutorial and Setting
What a lovely inspiring mini workshop hosted by Neptune, Farnham. It was amazing how Lucy beautifully transformed the table setting using all green vegetables. Lots of tips for table styling of different types of events. The modern country setting of the Neptune showroom is so calming and beautifully curated. The hosts were all so welcoming, warm and gracious. A thoroughly enjoyable and inspiring event, and a good excuse to indulge in a little accessory shopping. Thank you Lucy and all at Neptune Farnham!
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The Wonderful Eve
Great company to deal with. I bought two lights in store got them home and they didn’t look right. Took them back and they returned my money without quibble. They didn’t have the light I wanted in store so I phoned the head office and ordered what I wanted. I was absolutely desperate for them because we had visitors coming and my wife wanted these light for their bedroom. It was a Saturday morning and I spoke to Eve she got those lights out Monday morning and I got them Tuesday which meant my wife was happy. Eve is an absolute credit to a good company.
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My first time trying Neptune and the…
My first time trying Neptune and the colour paint we chose was just perfect and great quality. Will definitely be using again.
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Love the Reading Store
Very friendly, happy and helpful staff. I absolutely love the Reading store. Always so welcoming and inspiring.
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good communication
good communication, arrived on the day but I has to go out, delivery guy came again and was polite and helpful