I got plum benefit from NYCHHC
I got plum benefit from NYCHHC. There are a lot of great deals on hotels and car rental. And the assistance on the phone is very professional and efficient.
There are a lot of advertisements
There are a lot of advertisements. I can appreciate wanting to advertise, but the pop ups at the end of the purchase should have a quick "skip all" button. I was also surprised by the fees that popped up at the end. By the time fees were added, the discounted price was almost as much as the normal price.
It was great to save but I wasn't…
It was great to save but I wasn't expecting the high service fee...almost $60. Easy check out.
Watch out for high fee charge
I ordered some tickets, but after I got the confirmation page there was a $50 taxes/fees charge I wasn't expecting.
With Taxes and Fees the saving disappear
I was excited about the price quoted for going to Six Flags but when they added their taxes and fees it ended up only saving me $5 from what it was on the Six Flags site for 3 tickets. Far less then the $15 I was expecting to save. I little disappointing.
A little cheaper than StubHub
It would be nice to know the fees that are charged before you get to the last page where you have to enter your credit card. But in the end, the same seats are a little cheaper than Stubhub. Maybe enough to buy a half a beer ;-)
Best price available
Best price available, just was a little confusing on what the difference was in the ticket options, but was very easy to purchase.
DO NOT GIVE THIS COMPANY YOUR MONEY
Do not give this company your money. Especially in today's world of a pandemic. Purchased tickets in 2019 for a concert in 2020 which of course was postponed. Called several times asking for either a refund or replacement tickets for the rescheduled date. I was told I can get a refund because the event would in fact be rescheduled, but couldnt tell for when. They assured me they would send out new tickets once they were aware. A few more months go by and still nothing. Another call was made and emails sent. I received an email reply stating that my event was rescheduled for 5/14/2022 and here are the tickets. Well.... I get to the event on 5/14/2022 and was denied entry. Tickets invalid. They will not refund my money although it was clearly their error. Your "concern" is passed thru several different customer service reps, not 1 person who is dedicated to your complaint. Apologies and assurances they are doing everything they can is complete non-sense. Wasted an entire week of my time providing statements, documents, email for them to come back and say.. there's nothing we can do. Go to a trusted source, this company is nothing but shady. Not only did I pay for these tickets but ended up purchasing new tickets at the venue since I had already spent gas, tolls and time to go over an hour away. No help for that either. The customer service is beyond horrible. They will string you along when they know they will deny you anyway. I will file a complaint with the BBB. **In response to the company’s reply ** this is the same generic response I continually get. Order number, documents have all been supplied. If you are that sincere in your apologies, contact me and make it right.
I was charged 25% in taxes and fees
I was charged 25% in taxes and fees. Tried to call for information got put on hold for 40 mins then it just went to a survey and hung up. Called back again got some nonsense about how the 3rd party vender charges it and there is nothing they can do but maybe can get me some sort of gift card. Back on hold and to the survey again after 20 mins (and they closed at that time) and hung up on again. Saved less then a dollar over just buying them from the actually places website. Totally pointless to use and a waste of an hour of my time. Never using again. EDIT: No idea how to reply but it's not even so much the ridiculous taxes and fees as it is wasting an hour of my day putting me on hold twice and hanging up twice. 25940681 order number if you want it. Also might want to talk to your vendor you are literally providing a less then $1 discount off the website price and yet advertising way more off. Edit 2: had several calls from different numbers and no message so no idea who I would even call
This was fast and easy
This was fast and easy