If I could give zero stars I would. I purchased Elton John tickets for $400 in November 2019, which were postponed due to corona. Understandable and unavoidable. I was told that the show would be postponed to “sometime in 2022”. In October 2021, a third party provider, Orlando Operations, notified me that they will be issuing the tickets but never did or even notified me when the show would occur. In March 2022, I asked about the tickets. Plum Benefits representatives then told me that the tickets had been transferred to “Seat Geek”, and I should open an account. I spent HOURS on the phone with Plum Benefits representatives who assured me that the tickets had been transferred and I needed to wait. So I decide to get in contact with Seat Geek. They tell me that the show ALREADY HAPPENED, but neither Orlando Operations nor Plum Benefits ever notified me. Now I see that they refuse to refund money. Are customers supposed to be psychics and know when concerts happen without notification???? There is a duty to notify and send tickets. I am an attorney and am considering initiating a lawsuit. Order Number 18794868

I had a very pleasant experience with all the orders that I've done

Towards the end of the payment process there was a $73.00 Taxes and Transaction fee. There should be a breakdown of exactly what I'm paying in taxes and exactly what I'm paying in fees and what those fees are for.

I had an issue and they cleared it up and received a 25 buck restaurant give card for my troubles A plus!

I got an excellent price for my rental car. I'm saving a couple of hundred dollars from what the standard apps wanted to charge for the exact vehicle.

Hotel price changed right in the middle of the purchase and the price went up by $30.00. Very unfair.

I appreciate the discounted tickets, not the extra fees to purchase the movie tickets. Thank you.

Do not do business with this company! I bought tickets for a trip to Disneyland in 2020 that was canceled due to COVID. I called TicketsatWork and they said the tickets would be extended and they would contact me and let me know the new expiration date. TicketsatWork never contacted me. I reached out to them multiple times to see if anything could be done about the tickets (I didn’t think a refund was possible, but thought some sort of credit towards new tickets was reasonable), but that was denied. They keep repeating their reason for not giving me a credit over and over like a broken record. They asked Disney and Disney said no. But I am not a customer of Disney. I bought the tickets through TicketsatWork so I am a customer of TicketsatWork (in fact, for many years). TicketsatWork could give me the refund or credit but they like to make you think it is Disney's fault, not theirs. Don't fall for it. TicketsatWork is a big company and could honor this request if they wanted to. But they don't care about customer loyalty. They will keep your money and not return your calls or emails. Customer service is a waste of time. They outsource their customer service to other companies in other countries who are given a script that they repeat over and over. They just wear you down and hope you go away. So now I’m out a lot of money and their only response is sorry, we can't help you and it's all Disney's fault. Really bad customer service. It’s not my fault there was a pandemic and my trip got canceled. I highly recommend that no one uses them. They only want to make money and don't care about their customers. They only want to keep the big corporations happy so that the big corporations keep sending their employees to TicketsatWork and then rip them off.

Excellent service! Easy and detailed info with great deals!

very fast and simple to buy