user image

BG

20 December 2024, 05:14

  • US

Gullible

The movie tickets purchase for Cinemark when redeemed as a prepaid ticket are only crediting me a fraction of the cost of the ticket. That fraction is less than what I paid PlumbBenefits. So it actually is costing me substantially more to use the PlumbBenefits than if I had just bought my tickets directly with Cinemark. This is a farce.

user image

Gino

11 December 2024, 12:02

  • US

Plumb Benefits and Right Car rentals

They offered car rental from Right Car which spends more time telling you there are no refunds than helping to resolve an issue, a big ZERO in customer service. Plumb Benefits was not able to help me even though I rented the car through them. After almost 15 years of using Plumb Benefits, they hurt their loyal customer. I will be sure to tell all my nation wide co-workers that I am out $130 for a car rental and PB can't help me! Save your money, don't use PB or Right Car to rent a vehicle. Even the shuttle bus driver at the airport told me, "oh boy!" after I told her I was going to Right Car. Already went through your customer service..... they denied my appeal!!! Quoting the RC policy for late arrival. Not sure how you can call from flight or while waiting 40 minutes for their shuttle bus from the airport. Most rental companies will get you a car if you are late, guess you guys don't practice good customer service.

user image

Elyse Lavin

19 November 2024, 03:42

  • US

this website is a money saving tool

great way to buy tix at discounted prices.. I save so much money by buying broadway tix through them. website is easy to navigate as well.

user image

Colleen S

15 November 2024, 12:35

  • US

Quick

Quick, accurate and understandable. Being a part of Plum Benefits truly gives you the best experience and most reasonable rates. Canceled booking.com

user image

Jean Rezin

11 November 2024, 02:42

  • US

quick

quick, easy, and efficient - better value too!

user image

Tiffanie Bowman

30 September 2024, 01:20

  • US

I booked a trip through plum benefits…

UPDATED!!! I am rejecting this response because: I sat on the phone for over an hour to explain what happened and allegedly was advised that a screen recording showed I went back and changed my flight to Sept 30th when I had a hotel reservation for the 29th, I asked for the video in which I was told it was going to be emailed because I also tried to recreate the trip and it’s almost impossible to select a different date when booking a package trip via plum benefits , I also NEVER RECEIVED THE ALLEGED SCREEN VIDEO and am 100 percent positive that plum benefits page did not refresh properly at the time of booking causing mixed match dates! This has cost more hundreds of dollars more than needed when this is supposed to be an employee based service to save money! It’s ridiculous and unacceptable !!! I booked a trip through plum benefits as package for a birthday trip. The package was for a trip to NyC from Sept 26th to the 29th. I purchased the package and find out afterward that the hotel is for Sept 29th and the flight is for Sept 30th? Why would I have different dates on a package especially for a flight date later than my check out time. there was clearly a glitch on plum benefits site which caused this issue and they blamed me for switching the date in my flight portion with no proof of this. So basically vacation ruined and out of money trying to figure out how to get home when a package was clearly booked to avoid issues and extra charges , and this is supposed to be a employee benefit site which doesn’t benefit the employee at all it’s a bogus website which I will never use again!

user image

Ken

27 September 2024, 04:50

  • US

Simple, Clear and Easy

It was easy and I checked to make sure I was getting the best price and car I want and got a very good deal. They let you know the whole price upfront.

user image

Chi Town

19 September 2024, 02:50

  • US

Savings Cant Be Beat

You had the biggest savings out of all the 3rd party websites

user image

Dee Anna

16 September 2024, 20:49

  • US

I am not able to register with Sams I…

I am not able to register with Sams I have tried twice and paid twice

user image

Roberta MacIvor

17 August 2024, 10:53

  • US

I wish I could rate Plum Benefits a…

I wish I could rate Plum Benefits a zero. The company stole $980 fro me. Do not use this company. It’s impossible to get a manager on the phone. They have random people working for them that lie to you and don’t help you. The hotel I booked through plum benefits gave me a refund. I then provided written documentation to plum benefits that my hotel had granted me the discount. (I had to cancel my hotel due to a TRAGEDY in the family. Plum Benefits would not give me a refund after I literally took all the steps I was told to do in order to get the refund. Plum Benefits did not refund me! This company is a fraud. They stole my money. AND PLUM BENEFITS OWES ME $980!! Never use this company. They’re a fraud!