I had an issue with the locks, Emma Loth phoned very quickly to inform she had received the issue and that a contractor would be sent round. Issue was resolved very quickly and efficiently

I was having issues with a faulty washing machine. Emma Billingham was very helpful in getting a quick reply to me in an email and telephone call almost immediately. Kevin (the in-house operative) was very friendly and managed to discover the issues very quickly. On top of that he also fixed a bunch of other things around the flat I was having problems with. Couldn't have asked for more. kevin in-particular was very helpful.

Previously I wrote a review after the handover process where Ms Katie Goad really helped out in helping solve some issues. I remember another comment I had back then was the courtesy calls I got were great but it would have been better if they came from the same person rather than multiple different parties. It has been a few months since then and I am glad to say SevenCapital's after sales service is equally as good. Ms Caitlin MacDonald has been closely assisting me during the whole process of finding a tenant. She was proactive in liaising with the letting agency to see if there was anything she could do to help. She also gave me frequent calls and email follow uups to check on the status and see if she could be of any assistance. Recently the boiler wasn't working and she was quick to put the after care team in contact to fix it. My experience with both Katie and Caitlin have been great. I hope SevenCapital can continue to train their staff to be proactive and helpful like these two lovely ladies and deliver excellent service!

Broken tap. Wasn’t done properly first time. Emma from Seven Capital is great at communicating and arranging a date for the problem to be solved. Contractor came out and fixed the tap properly. Friendly guy. Thanks a lot

Dear Sirs Thank you for repairing the damage from the water in the ceiling and completing a fast efficient paint job. Also my appreciation to Emma for her diligence in keeping me informed throughout the process. Kind regards Larika Lightbourne

We have the kitchen tap leaking, we reported though their portal and Emma B booked the plumber for the next day! Excellent service

Overall, I am really happy with the aftersales team at Seven Capitals, especially with Emma Loth. She helped us to fix a number of maintenance issues in a professional and effective manner. One of the issues raised is taking a bit longer than expected but I am glad the issue causing the leakage has been found and Emma updated us as soon as she came back to the office after her annual leave.

Thanks Caitlin for your help in quickly getting us connected with SevenLiving and helping to resolve our issue. Appreciate all your checking ins to ensure everything is ok.

I had a few maintenance issues, Emma B contacted me swiftly to arrange an appointment and all issues were resolved immediately. Great customer service!

Tania from seven capital was very helpful. She reached out to me within an hour of reporting my issue which was great as I had a busy day ahead of me. Very friendly and professional!