Same old story. Sent in a limited edition attic white I crashed damaging the base plate. After like 3.5 weeks the tell me they can't get parts for av Artic white. Strange....the bases are the same for all 3 mavic pros. Sothey offer me a "brand new mavic" We all know "Brand new" mfgr pack. I rcvd a refurbished with a clome batt. Obvious dent on nose. Keep in mind....I sent them $430 plus Mny arctic white drone....I got a refut Rrb / a clone batt and controller. I sent them emails today so I'll give them a chance to do right here. Mistakes happen.. so I'll give them the option to do right here. L batting and a zip locked

All my review not for DDS all of them I wrote on the trust pilot was for DJI and the was all true about DJI they are the biggest crook thanak

Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.

Sent my drone to the Netherlands for repair, it was delivered on the Friday but went missing until the Monday. It was sent because a screw head broke off while tryingbto replace a propeller. There was no other issues. Once the report came through it had a camera gimble malfunction, ecu malfunction, and physical damage to one of the legs. I ended up paying €65 for i dont really know what as they admitted the malfunctions.As a gesture of good will they did replace it with a new drone after several emails. It took almost a week for my drone to be returned but there was no extras not even propellers. So basically a one screw repairment took about 1 month, unexplained damage to my drone on arrival at the factory, €65 and not even a replacement proppeller set. Although the communications were good on the whole it was a nightmare situation as they have your drone and you feel like your being blackmailed. Afraid to say i would advise against DJI and i wont be buying anything of theirs again unfortunately they let themselves down

I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.

Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!

You made a little boys dream of owning a drone and instilled confidence in a 65 year old man that there are good honest and caring service venues out there. Ty for servicing my drone. Being my drone wasn't the best one out there by far you made me feel like it was.

Had some initial issues with the repair but they worked with me to resolve it that worked for both of us. Thank you.

Their customer service is extremely rude, I have my drone held by them, and they are holding the drone for a month and not shipping it back to me, every time I call them they just rudely hang up my phone and not giving any plan, I have never seen this kind of service in my life, if you want to LOST your drone, go with this service!

Thanks guys for a very quick delivery to the UK for my Drone battery. Would recommend anyone in the UK to buy the bigger battery for the DJI Mini Pro 3 from them. 😉