Verified
Bought a Mavic mini from their store
Bought a Mavic mini from their store. Great service and attentive communication. I noted that a competitor was including a free SD card, and they gladly matched the offer! Will definitely keep these guys in mind for repairs should I wreck my new drone!
Verified
The way customer service should be
The two people I have worked with via email have been fantastic getting what I need to repair my own drone. From something as big as an arm, to something as small as a single screw, they've gotten what I need. They have earned my business so long as I have DJI products.
Verified
Two weeks ago I bought about $2,400…great dealing with this store.
Two weeks ago I bought about $2,400 worth of DJI M2P with Smart Controller, Refresh Care, Fly More, etc. the owner was extremely helpful despite being busy with setting up his online store. We communicated via text, email and a phone conversation. He cared about my needs, didn’t try to upsell me or anything else that sellers could do to irritate customers. Very positive experience.
Verified
Excellent Service even after the repair
Excelent service they fixed my mavic air and i now upgraded to a mavic pro 2 @ a great price
Verified
Company was fast to get back with me on the problem.
Repairing of Drone was fast ! they get back with me on the issues I had to repair repairing the unit, they were honest and fair. this co. is Horizon Hobby. Bob
Verified
Great service and communication .
Great service and communication .
Verified
Timely repair, decent price.
Once my Drone was received and the password was exchanged I thought that the response time of my repair was incredible. I was so glad to get it back, at what I thought was a reasonable price.
Verified
The Price to fix is outrageous
The Price to fix is outrageous. Better off buying a used one online.
Verified
Free shipping
Free shipping, Free quote, and you see a time line of progress which is a great feature. Repairs were done on schedule if not a few days sooner. Feed back from the company has been pleasant and prompt. Prices are fair. I would highly recommend DJIdroneservice. Thanks guys and great work.
Verified
Mavic Pro repair
I was more than happy with my experience. "Djidroneservice returned my repaired Mavic Pro in just 11 days. Hopefully, I will not crash again, but if It happens, they will be my "go-to" repair service.