Verified
New French windows and front door
Just had new French windows with integral blinds and a new front door by Colin and Robbie. Very friendly and helpful and all completed in day. Cleaned up afterwards and took everything away. Very professional.
Verified
Only 12 months guarantee for locking mechanism!
Purchased a uPVC back door in 2019. A few days ago it seems the locking mechanism has slipped so that it’s difficult to unlock. Have been told that despite the guarantee we were given, locks/handles/mechanisms are only guaranteed for 12 months. I’m not sure beyond the frame falling apart what’s left for the 10/20 year guarantee to cover. Do your research before buying as we expected better service than this.
Verified
Dealing with WYW has been a pleasure
Dealing with WYW has been a pleasure. After a visit initially to the showroom and selection of our preferred profile and colour and after a few quotes we decided to place the order. Fairly quickly we had a home visit for final absolute measurements. Once the financials were sorted we had a pre Xmas fitting date. Phone calls prior to the fitting date were recieved with confirmation of timings for the two days. On fitting day, 3 fitters turned up. COLIN, ROBBIE and ARCHIE. They arrived on time and simply GOT ON with the job. They were polite, they were respectful of us and our home and as Robbie said " we'll do the job like we are doing it for our Mums" We had 8 windows fitted across 2 days and each one looks perfectly fitted AND no scaggs or damage to anything was caused by the three chaps above. These 3 are a credit to WYW and will be at least 75% of why we would recommend this company to you. The other 25% is the general 'feel' of dealing with the office, the ladies we spoke to were polite, helpful and easy to deal with. 100% recommended. Thank you WYW :-)
Verified
Great Service.
I am so pleased that I choose West Yorkshire Windows to replace all the windows in my home. The fitter Tony was hard working , meticulous and polite. His standard of finish was outstanding. In all my dealings with the office staff, they answered questions immediately, always phoned back quickly, were friendly and professional. Thank you.
Verified
A great new space built by reliable and friendly tradesmen
The service from West Yorkshire windows was excellent. The initial assessment and design was professional and efficient and once the work began we were impressed with the levels of communication that happened behind the scenes to coordinate and line up all the different services. The builders, electrician, plumber, plasterer and fitter were all friendly, punctual and despite the expected mess of a demolition and rebuild left the site tidy and ready to use.
Verified
Great product, great team of tradesmen
Overall I'm very happy with the outcome of my project. Great finish and detail to an Orangery to the rear of my property. Like everyone else this year struggles with material availability did delay the project but the quality was worth the wait. The Builders Kyle and his team where brilliant. The windows team where brilliant and good natured. The subcontractors for Electrics, plumbing, plastering and the finishing all spot on.
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Mark Bentley
Mark Bentley, as always, professional and expert in his approach to solving problems and maintaining our conservatory and windows in good condition after 10 years! Thanks Mark!
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Quick, professional and recommended
Mark Bentley came to repair my door that had come loose. He arrived earlier than expected which was good. He also didn’t quite have the correct part needed so nipped back to get it and returned and my door was fixed very promptly.
Verified
Had a conservatory/extension built…
Had a conservatory/extension built during COVID times in 2020. Mark was great in the Sales and his wasn't a pushy Salesman which sealed the deal really. During the installation process we were kept up to date with the schedule throughout (even though with several lockdowns this would have been very difficult to manage). The workmen on site we're courteous and a pleasure to deal with. The team in the office are good and communicate very well. Aftersales have been fantastic too! We had a couple of minor things once the extension had settled. WYW came straight out to look into them and are dealing with them as I type this review. I would definitely recommend WYW and will use them when i need new windows on the house.
Verified
We are writing to say how impressed we…
We are writing to say how impressed we have been with West Yorkshire Windows. Nine years ago we had all windows and doors replaced. Our bathroom window has recently become marked because the seal was leaking. From calling in to fitting a replacement we were very courteously treated and there was at no point any hint of avoiding responsibility for the fault. The guarantee was honoured to the letter. I trust WYW.