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Patricia

12 February 2021, 09:58

  • CA

Good quality!

Good quality!! It took 10 day after they charge me to recieve my underwear

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Jan

11 February 2021, 00:36

  • US

Knotty knickers sucks

This company/scam artists are thieves. Took a month and a half to receive my order. Didn't realize when I ordered it signs you up for a subscription and keeps your credit card info. Tried to email multiple times about cancelation, just an automated response. So since I can't get a real life person to talk to about it, I cancelled my card they kept on file. Fuuuuukkkk them!

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Jen

10 February 2021, 05:23

  • CA

Money taken from my account and I have…

Money taken from my account and I have since waited nearly a month a NO package, no replies to work it out nothing! Terrible customer service. I would never recommend to anyone...honestly a joke.

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Cassandra Baumer

10 February 2021, 01:46

  • US

I've gotten a few pairs of cheap…

I've gotten a few pairs of cheap underwear that broke before I even got to try them on. When I emailed them to cancel my subscription I get an automated email about receiving an email. That's not what I asked. I couldn't find a number on the website to call. It also said the email I was using did not exist as a customer so I couldn't see if I could cancel that way. Glad I paid with paypal so I can stop automated payments.

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Ontherail

09 February 2021, 04:54

  • US

Had to give mailman money for postage

They actually put the wrong postage on the envelope so the mailman asked me for $2.75. How embarrassing. I'll def be canceling.

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Katy Proia

08 February 2021, 10:39

  • CA

A scam and a joke

Placed an order and never recieved it. They refused to refund or resend the package their customer service is a joke and gives only automated responses. Over a month of emails back and forth and the sent me the same copy and paste about 10 times. I also never received a tracking number on my order despite multiple requests. They told me that m package not being delivered was my fault even though they had both of my addresses and all packages were forwarded to my new address.

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Faith Mclean

07 February 2021, 09:32

  • CA

Not sure why there's so many bad…

Not sure why there's so many bad reviews but I ordered a subscription and purchased the period pack as an add on. Received my order within 2 weeks of purchase and honestly I'm really happy with the quality. The underwear from the subscription is super cute and flirty and the period panties are a really sturdy soft breathable material. I read the reviews on here after I ordered my subscription and was worried about what I had gotten myself into but my order ended up coming on time and quality was a 10/10 and I'm pretty picky.

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Lara

02 February 2021, 04:32

  • GB

Customer service is a joke

Never received an order and never a reply from customer service. The one order I did get took about 2 months to arrive.

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Lisa Sellars

30 January 2021, 05:37

  • US

I received a WET one!!!

I received my package today and one of them was sopping WET!!! The other two were dry, and so was the shipping package... That is absolutely disgusting. Cancelling immediately!!!

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Julianna

28 January 2021, 15:42

  • US

Terrible service

Annoying as crap. DO NOT BUY WITH THIS COMPANY. I never got my halloween package and they keep asking me to send them a pic of my underwear from that month? Mind you it’s been used so that’s gross. Plus I don’t even remember which ones they are anymore!!! I just want a refund. I’ve asked them 3x to cancel my account and I’m still getting charged. Do NOT subscribe.