Verified
Cracking Company
Great internet speeds never once had a problem, I’m a PC gamer and I’ve never had one iota of a problem. Tom Shaw who has dealt with my package is an absolute legend and a credit to the company for his Customer Service Skills. I will be renewing for another year, can’t fault Clearfibre.
Verified
broadband keeps buffering.
broadband keeps buffering.
Verified
Gave the wrong password, had to call support!
In the activation email, they gave log-in details (the SSID and *password* to log in to my wi-fi) after trying several times and it not working, I called support...and they told me the password was actually the "Key" on the back of the router itself that I use as the password! Such a simple thing that could have been cleared up, but no... I would have kept Toob if I could have.
Verified
Really good
So, I was a little skeptic after reading mixed reviews from people who waited ages for their connection to go up but I have to say I am so happy I changed to ClearFibre. Customer service was really fast to answer enquiries and the whole process was really painless. Will say tho I did have to contact them directly in order to schedule the installation as opposed to getting an update from them, but really nothing major and they sent someone to install it in couple days. Fastest internet I’ve ever had 👌🏻
Verified
No customer service and internet keeps…
No customer service and internet keeps cutting out
Verified
Sadly WiFi is on and off
Sadly WiFi is on and off, dozen times a day /night. Every day. The same issue in a different apartment. No, we don't have many devices connected to WiFi.
Verified
Always had great service with clear…
Always had great service with clear fibre, and Tom was great in helping us set this up and renew our contract! Would definitely recommend
Verified
Process was straightforward and easy to…
Process was straightforward and easy to setup
Verified
Wonderful service and high speed…
Wonderful service and high speed Internet
Verified
Great customer service and installation
Great customer service so far. Josh came to install our internet and went above and beyond to get the hub in the place we wanted it. Really appreciate his help getting us online!