Responsive
I purchased some product that turned out to not be suitable and had no difficulties getting a refund after I returned the product. They made the whole experience painless.
First time customer - great experience
Found Optomo on a search for something to help my tennis elbow. Ordered a couple of Therabars, was advised the moment they left and was pleasantly surprised to see them arrive 3 days later. Everything happened without a glitch so would definitely recommend them.
4/5 for service and progress
The service was great and the delivery prompt. The followup emails were appreciated. The delivery on very small items is a bit much but I guess I'll have to live with that given that the products arrived within a few days.
Fast & Efficient
I was very happy with the service I received from optomo. I have also recommended them to my friends and family. When I was unsure what size to buy the support desk was more than happy to supply me with a recommendation and I am very happy with the result.
Very reliable and efficient.
Returned a faulty item and got my refund very speedily. Fast communication. Trustworthy too. Thanks.
Excellent service
I ordered via website on Good Friday and expected not to receive goods for at least a week. But they arrived on the Tuesday after Easter and we live in Far Nth Qld which usually takes days if not weeks to get purchases. Well done and would look at ordering products from this company again.
Superb service
Speedy shipment & return, helpful attitude.
Cheap prices,Good quality products, Fast delivery.
Their strapping tape is the best going around. Their products are great and at better the reasonable prices. They deliver quick and stay in contact with what is happening with your shipment.
Good value for travel 1st Aid Kit
I bought a travel 1st Aid Kit from Optomo. Found it to be better priced than other companies I looked at, great compact packaging of all the supplies, quick delivery. Overall, very happy with it and would recommend.
Excellent
easy online ordering, good prices and received item within reasonable timeframe.