Very swift, very helpful, understands the matters to hand.

Pleasant and friendly communication with Debbie Clarkson. Quick and efficient. Thank you Debbie!

Paul Smith accounts assistant was really very helpfull and resolved my problem.Would highly recommend him.

Debbie from Pure Utilities emailed me with a reminder, as agreed, which I'd completely forgotten about. She was polite, informative and offered fantastic customer service.

Debbie took time to go over what I was asking and helped organise D/D also for a new property I own. Very pleased as this was not a problem at all to Debbie 5*

Due to my age I had reservations about this company but after speaking with other customers locally I decided to move forward to a contract with them They have always been courteous and Debbie harrop in particular has been most helpful at explaining everything and made me feel reassured. I would go with this provider over others

Aleayah Switzer sorted our issues in a diligent manner. Would recommend.

Very responsive, professional and great customer service. We receive prompt replies to our queries from our designated relationship manager who couldn't be more helpful.

I was calling on behalf of someone else. Having explained what I was calling I found Samantha very understanding, helpful & professional.

Big thanks to George who has massively helped with integrating our whole portfolio. He has explained everything clearly and constructively - not to mention helping with dealing with our previous supplier who were quite unhelpful throughout. George has managed to overhaul our costs and is very approachable with any queries. Thanks so much for making this an easy transfer!