Even in germany this is complete trash, dont buy it!!!

DO NOT BUY - KNOWN ISSUE - will work great for a few months or even a few years per the feedback on the internet. At least that is what happened to mine or maybe I'm just the lucky one... Purchased a Zowie gaming monitor back in Oct 2019. Great for gaming high refresh rate. Scroll forward 4 years and monitor is bad. (Horizontal lines run through it). Hopped on web and found that I am not only one with this issue - many more complaining on net as well... I have an ASUS, Acer, Dell and three other monitors and even ancient monochrome and they all still work fine. I use the ASUS and Acer for my actual work (spreadsheets and such, not gaming). The newest monitor, ASUS is over a decade old. For the price I paid for the Zowie, I expected more reliability, especially since the issue appears to be affecting a good percentage of your monitors (Google net for "Benq monitor lines". And "NO" not a "Driver" issue as you and your Techs like to toss out there. (and "NO", turning it off then back on does not work either.) Your techs ruled out driver issues after awhile of trouble shooting as well.

By far, it has terrible service. If you buy anything that requires a license to purchase from them. When it comes from them do expect it to renew with ease. They will sell you overpriced tech to then not provide any support afterwards. Do not buy from BenQ. There are other alternatives

I really despise these kind of companies. Website set up to look like they are sold from the UK. Place an order and then find buried in the website they are from Holland and a German company. Due to brexit i prefer UK firms and would not have ordered without this misleading information. Turned up late due to shipping delays (suprise, suprise) Ordered a GS50 at a cost of £699. Product couldnt play a consistent picture, buffered, stuttered and stalled every 30 seconds. Now going through a painful return process where Benq dont trust you and want videos showing the issue. Really dont like this kind of behaviour or morals and wont use again

I got the worse experience. I sent a projector for repair and it took them 40 days to send it back, in fact they sent me a survey asking me how they are doing before they fix my projector. When I asked to escalate the issue, the person I talked to resisted giving me any contact person and at the end he told me his supervisor will call me, and I knew from the tone of his voice that no one is going to call; that is exactly what happened. I won't recommend it to anyone and I will make sure that our colleges's managers know about that.

Speakers stopped working after 2 days. The support form of the Benq website in the country I bought it in doesn't work. I was forced to use the support form of Benq in two other continents. Still waiting - no progress. Appalling standards for a global company. Update - waited about 6 weeks for repair. Received it an hour before I left. Didn't even get time to test it. Good news. I've used it for the last 2 months and it's worked. Bad news - the sound has stopped working again. Exactly the same problem. 1 star for this company is too generous.

PD2705 monitor not connecting to Macbook Pro. Several days wait to get a response. Collection arranged. No one arrived! Three weeks and many calls later, still no collection. Their service stinks. Keep away from BenQ!!

Bought a gvv2480 and it stopped working in 4 months time. Wasted a lot of time trying to reset the driver but ended up being the monitor problem. Sent to warranty center for 2 times but the problem hasn't been solved. Warranty service didn't even contact me or wrote anything. I told the warranty service about every single detail for the problem. If anyone sees this review, pls do not buy their monitor, their warranty services are incredibly useless and bad.

Have a SW240, it’s the second one. Both work well and the original one is a few years old now. BUT had I problems with Palette Master with the new one. Support was some help but it still didn’t work and was causing a lot of problems to do what they wanted. Told them I was giving up and going to use another calibration, SpyderXPro. Amazingly they came back and said they were pleased Palette Master was now working and never replied when I pointed out no it wasn’t. Then I found there were a lot of customers who had failed to get the program to work. Pity as on the original monitor/PC no problem but clearly lots of problems with it and support trying to deny that.

Made a mistake by going for BenQ instead of LG. Screen started showing issues within 6 months of purchase and it's been 20 days since technicians checked my monitor and still no update when or if it will be fixed. Really disappointed.