VERY poor - monitors are not detectable by windows 10 - drivers are rarely supported so you end up without the driver for the hardware they still sell

UPDATE: 8/24/2021 The company is now trying to sue us for a product they even admitted in writing we never received. Thankfully, the law firm repping them has spoken to my attorney and realized what a scam this is. Avoid this company at all costs if they reach out to you asking to 'review' their product. I used to think highly of BenQ but after two times now of them claiming to send a product to review, they never sent them and then had the audacity to claim they did and bill me for them. This is pure fraud as I even have the email from them admitting they had never been sent to me.

Well...we loved the projector and realized that we would have preferred a short throw instead. We called and asked if we could exchange it and the first representative said we could...however the when we called back the second representative said we could not. So I am giving customer service 3 stars. The projector gets 4 stars although we are not using it much.

I have been using BenQ projectors for almost 20 years and have probobly purchased over 30 in that period for my Sports Bar, on the island of St. Thomas, USVI, we run 4 at a time for almost 20 hours a day. Any time we had a problem BenQ always stood behind there product. Would not even consider using another product.

Having a calibration problem with a brand new SW320. Tech support does not seem to be able to help...I get different answers based on who I talk to. I may have found a work-around on my own, but it should not be necessary based on the performance specifications and instructions provided with the product. Calibration and validation only seems possible with a DisplayPort connection. An HDMI connection will not validate. I have requested and RMA for replacement with another brand new SW320, but I have not received a response.

Here's the thing. BenQ sent me $25 off purchase of $25 or more coupon code for shipping delay during black Friday week. I think code was WEARESORRY. Understood, so went to their website and order couple rhi gs from accessories, apply coupon code, damn code doesn't work. Code not valid. Talk about service, then apology email w code, but wait code will not work.

First I will say I was very pleased to actually talk to a live English speaking person. Secondly they had a sincere desire to help solve my challenges. Thirdly, they were unable to satisfy my needs and further there would have been no need to have support after the sale if there had been someone engaged prior to the sale.

The bulb was misaligned in the assembly, leading to a dim projection. Luckily I was comfortable pulling it back out and, when comparing to the original, I could see the misalignment. Loosened up the assembly, reinserted the bulb and everything was ok. Pretty poor that I had to do this.

I DO NOT HAVE THE PRODUCT THAT I ORDERED WEEKS AGO YET. I also called in and was told it was on back order, NO ONE TOLD ME THAT. I only figured that out by calling myself after never receiving a s tracking number. I was still told that the product would be overnighted on the 15th or 16th and here we are. Still not delivered as of yesterday. I will check when I get home today and hope the monitor has arrived. This was an AWFUL customer experience.

It’s a great monitor for gaming. 1ms response time, 144hz refresh rate, and comes with a Display, DVI, and HDMI ports. Keep in mind that only the Display and DVI ports support 144hz. One of the 2 monitors I bought had a dead pixel, but it’s refurbished, so what are you gonna do. If you do any kind of color-accurate art on these monitors, you’re going to have to do some serious calribrating to make the RGB look alright. I spent 2 hours calibrating and I’d say that I’m only about 90% accurate. Also, expect your gamma, brightness, and contrast to look incredibly different than what your current monitor is. All in all, it’s a pretty great monitor for gaming, and a sub-par monitor for anything else.