Verified
A really straightforward service
A really straightforward service - from booking, receipt of boxes, collection and delivery. The actual time to delivery was a bit longer than the original estimate, but not so much that it mattered. The only cost extra to the quote was insurance and customs inspection. The content list website was very good - making the customs requirements pretty simple as well. The insurance options (box by box) were also appreciated - some boxes are more important than others! There was a lot of information about where the shipment was once it was on its way, but until it was shipped we were a bit in the dark. A little more information on the process from pickup to shipping would have been valuable to understand what had seemed to us to be a long delay: Updates even when there is no change to the status are reassuring to know that the shipment hasn't been forgotten.
Verified
Always helpful staff at call center and…
Always helpful staff at call center and really good layout of all tasks and responsibilities as well as guidance through Australian custom system
Verified
I recently used Seven Seas Worldwide…
I recently used Seven Seas Worldwide for an international move, and I couldn't be more impressed with their service. From start to finish, the process was seamless. Their website was easy to navigate, and I was able to get a clear quote with no hidden fees. The customer service team was incredibly responsive and helped me with every question I had, making the entire experience stress-free. The collection and delivery of my boxes were punctual and efficient. My belongings arrived in perfect condition, and the tracking system kept me informed throughout the journey. The drivers were professional and handled my items with care, ensuring everything was securely packed. Overall, Seven Seas Worldwide provided excellent value for money and a reliable service. I highly recommend them to anyone looking for an affordable and trustworthy shipping company for international moves.
Verified
Over the seas and far away
Booking our shipping was easy and support very helpful when I needed some help. The pack sent was great and the box cutter, super handy. Loading was a magic experience with the drivers assistance making it efficient and quick.
Verified
Nice experience
My order moves from UK to Hong Kong, the cantonese hotline is very helpful, polite and informative. Driver is willing to move the boxes from my flat to the truck.
Verified
Quick and prompt service.
Quick and prompt service. Easy to use and understand process. Boxes with instructions, tape, bubble wrap make life easy. Collection guys helpfull,friendly, on time. Tracking system simple, email alert sent when a change in journey is imminent and so far boxes on their merry way.
Verified
Smooth Shipping Experience
Boxes provided were of high quality and easy to pack, delivered promptly on the selected date. Packing and filling in documentation was smooth and easy with the online system provided. Pick up experience was smooth at the designated date and time, with driver picking up all boxes directly from door step.
Verified
Helpful for our any question
Helpful for our any question
Verified
I will always use seven seas
Have used seven seas twice, once to move from China to Australia, and then from Australia to China. Both times the process has been very smooth and clear, and customer service has been very helpful. They help you navigate through different custom rules to get through a country's borders which can be a tricky process. We made a mistake with Chinese customs, Seven Seas were able to smoothly and quickly fix the problem and get our shipping through very quickly. They are also very well-priced for the service they provide. I will always use seven seas.
Verified
Communication
The level of communication for the pick up and delivery of my suitcase was incredible, I was so impressed.