Verified
Helpful call centre staff
Helpful call centre staff. Always going the extra mile and the tracking was efficient and my move cube even came sooner than expected
Verified
Do not use this company
Do not use this company! The charges at each stage of the process are not transparent at all. The initial cost of having my bike transported from my home in Málaga, Spain to to the Cotswolds was expensive enough (649 euros), after that there were several additional charges and the bill ended up being just under a thousand pounds, on top of that the delivery was over two weeks longer than agreed. The company are very unapologetic to the point of being aggressive. They constantly use the excuse of "unforseen circunstances" which I think for a European job is not good enough. After paying nearly a thousand pounds they then added yet another charge of £6.49, just when I thought it couldn't get any worse. To move one bike the price was exorbitant and the delivery was also slow and I had to chase them up for two weeks just to find out what was going on.
Verified
No active followup
Onece you paid the fees, there is no active follow up. You have to contact them by phone or email. Tried to call them, no one would answer your call. That hotline is either Busy or in maintenance. If you send them an email, you be get reply within few days. Even you visit their office, there is no one there. You have to try calling them days by days
Verified
Service was good
Service was good. Would recommend if relocating. Only thing I would say could improve is getting reminded and more guidance on the customs forms as wasn’t very clear…. Other then that all good!
Verified
Delivery of boxes on time.
Delivery of boxes on time. Collection of boxes early in time frame. The checking/loading and weighing by Keenen & Hugh done swiftly with smiles. Thank you for such excellent service so far.
Verified
The stuff of customer service was very…
The stuff of customer service was very nice and professional when I contacted with them as the fist time I adopted your service, and then your system in website is very easy to operate to apply the service, eventually, you always confirmed and promised me step by step whatever operational or documental processes.
Verified
Amazing Service 10/10
Amazing service for such a large company. The online portal is easy to use and understand. The service from collecting my boxes in UK to delivering to my door in Australia was stunning. No handballing queries on the phone. Everyone I spoke to has been friendly and helpful. This company should be commended for its systems and training. I would always use Seven Seas Worldwide. Thank you. Paula (WA)
Verified
Safe and Hassel Free
Safe and Hassel Free
Verified
Seven seas are amazing would use them again
Seven seas is very communicative with every step of the way. Lovely and helpful staff when called if needed help and very patient.
Verified
Would highly recommend
Would highly recommend. I used Sevenseas to move from Perth, Australia to Suffolk,England. I used a small movecube and was impressed with the price and convenience. The drivers both ends were really friendly and helpful and the 2 times I had to phone up the helpline they were also really friendly. The live tracking system was really useful. Altogether my cube took just under 4 months from pick up to delivery.