The scratchpay plan was a great way to pay for my dogs vet bills. As of 11/10/24. the account is paid in full Making the monthly payments was never a problem, however, being told that I had insufficient funds in my account was never true and I didn't appreciate how scratchpay so adamantly refused to believe otherwise. Needless to say that I won't be using this service EVER again for that reason.

So thankful this was offered at my vets office as it was a convenient option for me to pay for my dogs care. It gave me the time I needed to pay for it and the breakdown of each payment + the reminders were so easy to follow. I’ll definitely be using Scratch Pay again!

I picked up a Scratch flyer at the vet's office when I was told my rescue cats would need to have surgery. The application process was smooth, any questions I had were answered. Both bills at once was overwhelming but Scratch was very easy to work with, new for the vet's clinic and I didn't hear any complaints from them. If the clinic was happy, that satisfied my expectations. Payments to Scratch were very easy. The 6 month interest free was amazing, saved me $. My cats are healthy. There's no way I could have scheduled both cats in July, but I am a teacher, and Scratch made having both surgeries possible in the summer!

Trying to pay this for a week and the system would not allow me to pay with either my bank account or credit card. I received daily texts and emails about the balance due. Contacted support and still could not make payments. Finally added my debit card and surprise! It worked. Same debit card attached to my bank account that would not process. Next time I will just use my credit card directly. Way too much work to use this.

Terrible decision and awful interest rates

This was such a big help when my dear pup needed dental surgery. The account specialists were always so kind and patient with me. I highly recommend this service if you need cash to help your animal live his or her's best little life!

When my Baby needed a CT scan for them to allow me to start chemo treatment scratchpay was able to grant me the $2000 I needed after answering some questions and putting in my information. I’m paying it off at the 6 month mark so no interest!! Highly recommended if you are in a bind and need the money for you animal fast. You have to put down the location where the money will be sent they don’t put it into your account so you only get charged what the Vet charges you. They helped me and my girl a lot when I didn’t know what we were going to do.

Applying was easy, as was making payments. I hated the option not being able to change auto pay amount. Be sure to change recommend amount on payments. If you don't it will CHARGE YOU INTEREST FEES! Personally I prefer Care Credit better but the emergency vet we used didn't accept it.

This is an amazing and low interest way of doing payment plans for the vet. This has helped our family a ton and we have enjoyed working with scratch pay!

Fantastic service,if your in a bind these guys are definitely worth it. When my cats health went i was in a tight financial time and with these guys i was able to afford care for my cat. setup was super easy and fast, even being approved was so quick.