Verified
I have at least 4 claiming experiences…
I have at least 4 claiming experiences with True Traveller and they always have been very helpful. I chose them for 4 years of my travelling and highly recommend them.
Verified
Great experience
Great experience! Swift and easy process. Sam was great and accommodated my time preferences for the call.
Verified
I have been stuck overseas since COVID…
I have been stuck overseas since COVID struck so my prior travel insurance expired. I used Safety Wing for a month or two but wasn't happy with their offering. Looking around for a service that would cover me while already travelling I came across True Traveller and decided to take a policy. Within two weeks I had some really strange health symptoms arise that were quite scary. I filed a claim and just received a payout within days. So grateful. Amazing service.
Verified
Had an emergency appendix surgery
I have had an urgent appendectomy surgery. Paid for everything myself and made a claim. In a couple of weeks, I got the money back. So far TT is the best insurance I've had over the years. It is good to know that professionals have your back when life brings you lemons. Renewed my travel insurance for another year. Thank you, TT.
Verified
Outstanding service!
Everything went well and smooth! Very happy with professional service. 5* deserved.
Verified
One of the decent ones
I booked a policy with True Traveller for travel to South America in April 2020. Unfortunately Covid happened. I postponed the policy twice with minimum fuss, and when it couldn't be postponed any further they refunded my purchase with relatively little quibble. When Covid goes away I will book with them again and unreservedly recommend others do so too.
Verified
Quick and easy claim
Making the medical claim was very simple and quick. I think it couldn't be easier. All claims were quickly processed. Most highly recommended.
Verified
Very happy with the service
Very happy with the service provided by TrueTraveller. I had an emergency with a tooth, when directly to the dentist in the USA and claim my bill afterward without any problems.
Verified
Excellent service
I had a ski accident and was in the hospital and after a 5 min call this very friendly person said to me don’t worry we will take care about everything. Which I’m happy to have this insurance and would recommend it to everyone.
Verified
Good communication
Good communication. I’m in New Zealand at the moment and I was afraid about calling to UK because of 12 hours time difference and also costs of phone call but I was surprised that we could have talked through email. Thank you very much