Really easy experience. Prompt and clear responses. Claim dealt with rapidly. Glad to have chosen True Traveller (again) for my trip. Class act

after 1 year of travel with my family I couldn’t be happier with the insurance we chose. We made 4 of 5 claims: lost item, damaged phone display, a few minor medical issues (incl dentist). Never have I experienced any problems or obstruction from true traveler’s side . I always felt taken care of. It amazes me how fast they reimburse the money. We will stick with them for another year of our trip and def recommend!

I have been using True Traveller for many years but have luckily never had to make a claim, until now due to a very lengthy flight delay. The process was easy and straightforward and my claim was settle within a week. Great service!

I had never claimed on travel insurance and never really thought I’d have too. Having been taken ill and admitted to hospital in Thailand, True Traveller passed me on to the claims team who were in regular contact throughout my hospital stay. They dealt with the hospital and paid my bill direct to the hospital the day I was released. I then had to put in a further claim for some additional costs I incurred. This was dealt with and paid promptly. I was impressed with the ability of the service to step in and do what they said they would do when I needed them. I would definitely use them again.

I sent my clam and during 2 next days I've got my money back. Everything went so smoothly and easy!!

Great service! Had to make a claim due to a stolen rucksack. Claim process was straightforward and money was sent within 24 hours. Will definitely use again.

I broke my ankle whilst abroad in Canada, True Traveller were fantastic, always responded within 24 hours. Each claim made was resolved within maximum 48 hours. They were incredibly fair with their settlement agreement and helped me out a lot with answering any questions or concerns. Couldn't have asked for a better service.

Easy to claim expenses.

Quick response and smooth process

Good communication. Received a full compensation on my medical payments and received it very quickly.