Very poor customer service.

They ship fedex and you will need to be there in person with ID to receive, you cant sign the door tag. They don't answer emails, ever

Fast and courteous service

The suspension items I needed were in stock and competitively priced. I liked that the company is in the Midwest. The items were accurate, well packed and received without damage. Not the fault of the company, but KYB recommended always replacing shock mounts with new struts. The mounts on my Civic were like new. The solid plastic bearing ring is available elsewhere for low cost. The cost of restocking plus shipping seemed excessive, so I bypassed the hassle of returning and grudgingly just installed the new mounts.

Arrived 3 days before scheduled delivery. Great experience with fast delivery.

Very easy to navigate the website and find exactly what you need. Shipping was very fast. Overall a great experience.

Great website, easy to navigate. My mechanic will install soon. I will update review after installation. Thanks! “Update” Mechanic installed shocks with no issues. Perfect fit and much improved ride for my Tacoma! Will be ordering front shocks this spring! Thanks again!

Ordered bilstein shocks for my truck. Received bilstein shocks for my truck. No problems. Decently packed. Quickly shipped.

Easy ordering process quick delivery on half the order and free

Great seller, fast shipping!