Verified
This is a great site and company
This is a great site and company. I have no fear when dealing with them. Their customer service was great. Happy Canadian Client
Verified
Excellent to deal with
Excellent to deal with, order came early and just what I needed, at a lower cost to boot !
Verified
Only place that had what I needed
Only place that had what I needed. Order was relatively quick. Overall good experience.
Verified
Impeccable Customer Service
Carlos in the warehouse is one of the most helpful customer service people I've come across. The part I needed wasn't in stock at the time I called, but he had me hold while he placed an order with his supplier to ensure that when I placed my order, it'd ship out as soon as it arrived. Parts arrived exactly when he said they would and I couldn't be happier. I will definitely be back and will certainly be referring Shockwarehouse!
Verified
Took 3 weeks to get my shocks after…
Took 3 weeks to get my shocks after telling me it would be 6 days. They collected the funds and then ordered the shocks. They don't stock the shocks to reduce their costs.
Verified
They let me know what I needed and they…
They let me know what I needed and they gave me options and the parts came on time. Would definitely use again and again.
Verified
The price for the part was good and…
The price for the part was good and shipping was free and quick.
Verified
Exact parts at a great price
Exact parts needed. Fast service at a great price.
Verified
BAD customer service
I ordered my struts & shocks and was told it would take 3 days shipping to receive. After a dozen phone calls, talking to 4 different people(in which none of them could give me a straight answer) I finally received my order 1 1/2 weeks after I was told that it would arrive. Won't use them in the future.
Verified
Best price around
Best price around. Shipping was on time if not faster than expected