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Good prices
Good prices, fast shipping, knowledgeable staff. What more may one ask for?
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This is the second set of Bilstien …
This is the second set of Bilstien shocks on Ford motor home chassis. I'm very happy with the improvement in handling and ride.
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Excellent company
Excellent company! Have and would recommend to friends,
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Top of the line
Top of the line
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Returned product yet no refund after 3 months
I purchased 4 Rancho shocks for my vehicle and the ride after installation was to the point of being dangerous. I contacted you for rreplacements parts and you denied my request. You stated that the only recourse was to return for a refund. Which after purchasing new shock elsewhere the following week I had the defective shocks removed and installed the new product. I returned those parts using the return labels that you provided me in the original packing, and after 3 months I still have not received my refund. Thanks for ALL of your help solving this problem. NOT!!!
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you never responded to my request for …
you never responded to my request for an R number to return a part. So you suck.
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Excellent price and service for …
Excellent price and service for specific high quality shocks
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Awesome shocks
Awesome shocks. Best price for Blisteins around. made my Tahoe feel new again! Fast shipping too! You wont go wrong here!
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Awesome service when I order 2 of the …
Awesome service when I order 2 of the wrong shocks, they were very helpful in returning the wrong ones and fast to ship the right ones!! the refund was qiuck as well. Thank you
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Good Service Recovering from Initial Error
Good over all service. I ordered a set of Bilstein 5100s for my truck. All was well until I opened the fourth box to install the last shock and it was used, severely -- it looked like it had been used as a boat anchor for several years. Needless to say I was pretty upset that I had to re-install a used shock since it was late in the day on a weekend. Once they were in the following day, the Shockwarehouse guys made things right. A bit slow on shipping one out -- it took three business days before I had the replacement unit. Overall good though. I feel like it should not have been a problem to begin with (totally avoidable) so I cannot give 5 stars, but good recovery.