Inventory issues but decent customer service and quick delivery once shipped. Would definitely buy again.

The material was not as heavy as mine it did fit her it was monogrammed with script CHS the s looks like a J or unfinished S

Excellent robes, monograming done perfectly. Arrived for Christmas as promised. High quality robes, reliable meticulous service. Great company. Thank you!

The payment portal doesn’t inspire much confidence in me. It doesn’t feel very secure, and my suspicions were confirmed too. Approximately a week after placing my order, I went to check on its status, and my order had been canceled without notifying me at all nonetheless why. I had to reach out to customer service, and they informed me that my address was input incorrectly. I double checked the address, and it matches the address I use for all other online shopping.

Paid for embroidered on 2 robes. Lack of attention to detail because they only embroidered 1. When calling customer service, I am sent to a shipping and receiving manager that has a full voice mail box so unable to leave a message. I sent an email and with in 48 hours I had a reply for a refund or exchange. Since this was a Christmas gift (and 2 days from Christmas) I asked for the item. It was a robe for my daughter so I could give it to her when ever it arrived. With in 1 hour from sending that email, Angel (she truly is at customer service), had it on its way. She overnighted it during the holiday season on the 23rd of December. I recieved the Robe on the 24th. And both of them look amazing. My wife and daughter are going to love them. Thank you again.

I ordered a robe as a Christmas gift and it was there two days later. Unfortunately I ordered the wrong one and had to return it. The return process was very easy. I ordered a different robe with embroidery so it took a little longer, but not much. When I called to check on delivery, the gentleman I spoke to went out of his way to help and the robe was delivered before Christmas and looked incredible. A+ for customer service!!!

Thank you for your fast delivery of this wonderful Christmas gift to a dear friend

bought it for my boyfriend because he keeps wearing mine! we both really appreciate its warmth and comfort.

Absolutely love this company! This is the second time I’ve ordered a robe for my husband. The first over five years ago. Made to last. Cozy and warm.

Excellent company and excellent products. Have ordered multiple items from them and will do so again in the future!