Great communication!

My experience with Urban Writers was very good. My writer was responsive to my input chapter by chapter. She willingly revised copy to fit my voice very well.

Great website and the service is excellent, their support team is fast and helpful.

As a first-time client, The Urban Writers were amazing. Each step of the process was clear and enjoyable. My interactions with the people assigned to my project were of high standard, professional and very friendly. I would highly recommend these guys! THANKS!!!

I have really enjoyed working with the writers I have engaged on this site. I’d only suggest that you give more options of formatting the final draft.

My writer and editor were both great, so this rating should not reflect the quality of work you can get from this service. However, the platform is awful and totally not user friendly. There are two places for direct messages, there is zero explanation (without asking or searching around) of what all the options during the process mean. There is no explanation of the process so you are just confronted with time clocks that make no sense and pressure you while I didn’t even know what to do during those times and wasted opportunities. I thought I could work with my writer directly and collaborate in real time, not the case. Dibbly is a horrible collaboration tool. Only allowing comments and no personal access to make changes to my own book was beyond frustrating. I tried downloading, editing and uploading, but could rarely get it to work and had to ask the admin to upload twice, then just gave up. By the time it got in there my writer had moved on and clock had run out. Notifications only by email is hard, especially when you also send out marketing emails constantly, it is impossible to keep up and things got missed all the time. I got an email every single time my editor changed anything or made a comment literally hundreds over the course of that week! Incorporate text notifications for the writer to communicate with the author and make an app that allows direct communication with your writer outside the online application. It was so annoying that I couldn’t just talk to her and ask her questions and give her a better idea of direction and tone. Why can’t we at least talk on the phone? It would make so many things easier during the writing process. So much more, but no I wouldn’t recommend to a friend, especially if this is their first book like it was for me. I would rather take my outline and write the book myself next time since it would be less stressful than trying to read and edit 135 pages in five days. I basically have to go back and make all the changes I wanted during the process but ran out of time on the timer and just had to accept the book as it was. It wasn’t a waste of time, or even money, but it is not easy to use, it is hard to communicate and the timelines they set are totally unrealistic unless it is the ONLY thing you have in life to focus on, then maybe it would be perfect. I work full time, have young children and a full life. This is a side project for me and it was definitely the wrong tool for my circumstances.

I have user Urban Writers once. The fact that I plan on using them for my next book should tell you everything you need to know.

Had great professionals working on my book throughout. It was my first time using urbanwriters, so when I got lost in the process, they were always quick to respond with great advice and guidance. Will definitely make use of their services again.

I am very happy that my ghostwriter followed my instructions and used my outline. She also used a friendly conversational tone rather than a stuffy instructional tone. We worked together to make the best manuscript possible. I will use your service in the future.

Lots of services offered. Ghost writers are hit or miss. Mine was overly enthusiastic and repeated info too often, requiring lots of edits. Final cover needed to be reformatted half a dozen times and took months to complete.