I really enjoy working with The Urban Writers. I love that there is a platform with customer support that can jump in to help if needed. And anytime I need help from Admin, they are fantastic to work with. The talent on the site is also incredible. I have had a great experience!

From a writer/editor perspective, TUW was very limited in format/style, everything, regardless of genre, was done in APA and a not-so-distinct writing tone. The customers are often new writers looking for help to self publish, or not writers at all, trying to outsource writing/publishing to the company. Orders were in all sorts of genres, and not assigned to those with legitimate backgrounds. In fact, the customer would choose freelancers themselves based on very short profile details. As a worker, the company was a hiring company and listed themselves as such on another site. That's where I saw the posting. Unfortunately, very shortly after I was hired, they began to move into a freelancer platform model, which meant way too many writers and editors for the number of orders available. They are still constantly 'hiring', yet on the back end there are under a dozen orders generally available for freelancers to bid on. In the end, it was more of a forum community all trying to help each other follow the guidelines and encourage each other to keep re-editing their profiles and pitches to attract work. Not profitable for a freelancer or someone trying to build a literary career.

i had the outline written and all was perfect. now i need to dowloa. the outline and upload it to start the book project and the outline dissapeared and i dont know how to getthe book written, supposed to be simple but this step is complicated. I dunno.

There were a few things about the process that was extremely frustrating: 1. The platform is difficult to navigate, and is severely limited. 2. UrbanWriters doesn't have their own writers, it is merely a freelancer platform. 3. The response to postings is minimal. 4. The drafts of ghostwritten book are through the proprietary system only, so you are limited on review. 5. Our writer represented that they understood the genre, but it became clear very quickly that they didn't. 6. Once the process gets to editing, again you must choose a freelancer. No significant problem, we chose one. 7. The issue with the editing process is that the editor sends the edits to the ghostwriter, not to you (the customer that is paying for everything). 8. Once you receive the edited version, you are only allowed by UrbanWriters to see the clean version, so you are unable to determine the true caliber of editing performed. 9. Upon reading the clean version it became clear that the editor was either from a different country (word misspellings) or just not qualified to do the job. 10. The book must now go through additional and significant writing and must be re-edited, all with additional charges to us by a professional writer and editor.

Site is difficult to navigate, answers to my questions not clear. Difficult to get help. I washed out and never got started.

I like the content that she put together. However, she could not seem to stay in line with what I asked for and would drift back to her original style of writing. She took some of my advise and direction, but not consistent throughout the book. She had some difficulty with the tone and was difficult to correct. Overall, I was happy with her work though. I could fix what I needed to fix on my own. She was able to do a decent job of coming up with stories and Bible references references. She took criticism well and put out great effort.

Quality writers that produce quality work!

I thoroughly enjoyed working with a hand picked team of 'Urbanites' on TUW. The skill, talent, expertise and cooperation of the team I had was outstanding. The admin team were always on hand to assist with clarifications, misunderstandings and learning curves (for me!) and I felt like they all valued me as a customer.

Professional process. Experienced writers with high quality standards. I found the TUW web platform less-user friendly to work with. I believe, some effort should be put into improving the platform, and the messaging process between customers and TUW. As well as the process of selecting writers/designers.

The Urban Writers is a “one stop shop” that has a variety of services. Each freelancer I have worked with has been very talented. They are knowledgeable about the process and amazing to work with. The Urban Writers online platform is very intuitive and useful. When I started on the platform I was a little overwhelmed at first so I watched the videos they offer and that really helped. The platform allows you to invite a talented freelancer to work on your project. Alternatively you may get requests from a freelancer to work on your project which you can accept or decline. The freelancers have a bio, sample of their work, ratings, etc. so you can make the best decisions.