the website is very convoluted, it seems like there could be a better way to manage projects. I have doubts about how good some of the writers are, and the graphic designer didn't listen to me about the time period, or what I wanted on the cover. She just looked for free images and asked if I liked them. But the customer service does answer questions asap.

The standard of the writing wasn't what I expected. They were not a native English speaker. I also feel like we struggled to see eye to eye on the message of the book.

When I first went on this site,I didn’t know what to expect, I was able to get help and soon, I had a team ready to work with me on my project,It’s very nice to know that they are also human beings but they work solely on your time and that’s what I like, The entire process went well and I overall would recommend this site to anyone!

The editor I used was horrible. I found a lot of mistkes when I received the final work. The writer was OK but the format she used wasn't approved my Amazon. What a freaking waste of my time and money. I don't recommend The Urbans Writers. There are better sites.

There were quite a few delays for one reason or another - usually not the fault of TUW. Also The files I ended up with were not formatted for the size I requested. The writing quality was excellent though and I would be happy to use them again.

My first use of the Platinum bundle and very impressed. Quality in-depth research and writing, along with good touches added in editing and design ideas. Very responsive to changes and quick turnaround times. Also good to have a support team to call upon if needed, who responded and provided assistance quickly. I will definitely use the services again.

all in all was a great experience but when prompting admin in the chat a response would help to know if message was received

I've worked with The Urban Writers a lot during the past few years. I've had both good and bad experiences (most of them good). What I really like about the company is that their customer support is always friendly and happy to you help you. If you're looking for a talented writer and you've decided to go with a ghostwriting company instead of hiring a writer directly then The Urban Writers is the company for you. I'm rating TUW 5 out of 5 stars but they can still improve in many ways. However, compared to other ghostwriting companies, TUW is by far the best one. I would rate the other ghostwriting companies I've worked with as 1's and 2's. So in conclusion, should you work with The Urban Writers? YES!

Great company to work with. Very helpful in creating a finalised product that’s exactly what you want.

What a great experience. The team was great at guiding me through the process. My book was written exactly as I expected and I enjoyed giving my feedback and collaborating. I will be coming back to the urban writers for future projects!