AVOID to save your mental health and avoid unnecessary stress trying to pay an invoice of £28 for my quarterly charges, dated 6 march 2023 was impossible, they cant find it! no invoice on my account, they can only find £1000 cancellation charge (which was cancelled and they wrote confirming so and that i would continue my contract until the end date) jeez this is the reason im going to ride out my contract then cancel, terrible service, dreadful stressful way to start my day :-( move your services back to the uk and have people answering the phone that are english and can understand simple questions rather than frustrating and stressing out your customers ! also empty people who can keep correct records and up to date !!!

Excellent and quick response

No one picks up the phone at Technical Support.

At times it is difficult to deal with them. Could appreciate if they had better choice of pdq machines

Good Luck trying to speak to your account manager once they have completed your new contract. We have had major issues with one of our terminals and i was promised a Bluetooth base to fix the issue.....6 months ago.

Sorted my problem out very easy answered phone quickly and sorted my problem out never had any complaints always sorted the problem out kwick ad eas

Very patient and helpful staff with good knowledge on product.. very quick response time too

The language barrier was at bit of a problem but we got their in the end after two phone calls but they were very helpful

Suraj He is the best person I spoke to on 20/2/23. He been very helpful throughout our conversation. Hopefully he will do and concentrate on complaints made to him.

worst ever service rms totaly unprofessional staff very rude they dont know how to speak to the customers i made a complaint and today they call me from complain department the person name is alex he was very rude and he dont want to listen and shouting on me without reason if rms believe i m lieing they can listen the call in that they do recording hope they learn how treat coustmer they have to learn from dojo how they treat coustmer