We have been trying to contact them by phone and email for 5 days now but to no avail no public statement as to what has happened (although the rumors are flying) a statement on twitter would be a help for us small businesses hoping to get payments processed. Update did leave my information and concerns on their website, got a call back from someone asking if i was a new customer ? when i said no the person said customer support would get back to me, it is very concerning that they will reply to a potential new customer but a customer of over 10 years cannot get help or an explanation. If they have had a data breach let us know !!

Contacted them on 23rd May to advise of bank change, they said once the forms have been received via docusign it would take 2-3 days, this hasn’t happened!! My bank account closes on 4th June and I have been trying to contact them via phone for 4 days but automated response says they are not accepting calls, sent an email 4 days ago and no response!!!

Shocking this Company should not be allowed to operate our card machine is continually down and we are unable to obtain any support whatsoever. We shall be reporting to the financial ombudsman avoid this company at all costs !

Gaurav Sathe was very helpful, resolved issue quickly

AVOID BIG TIME ! They don’t respond to calls no call backs .. no help to resolve any technical issues… they purposely put you in arrears… disgusting

Very helpful staff, in particular Nring, he was happy to go out of his way to help me with setting up my card machines. Only negative is that you must be prepared to sit on the phone for at least an hour and a half per phone call.

Semi-scam operation. Not even an exaggeration. BEWARE!

the terminal pos mashine stopping connecting to Wifi,called they service ,she resolve it step by step,easy and clearly.....great job.

Been with them for a few years If the machine broke down it was always resolved and always got through to the department needed and helped

Resolved my issue very quickly! Very helpful and I’m very happy with the service I was given!