So difficult to get hold of anyone. Lots of hidden fees via elavon . Cancelled several times but still getting payment requests . When you do get through to someone have to go through a long list of ‘safety’ questions even asking for the address to send back the terminal was being asked time wasting questions .. yes definitely avoid to save your sanity!

Failure to comprehend situation. But hopefully got there in the end . Time will tell.

The lady I spoke to was very helpful and was able to resolve my issue straight away. Would highly recommend.

I found RMS to be excellent. I had a problem with card machine not working. RMS talked me through the fault. As I am not too good with technical stuff, the gentleman had the good patience to help me resolve the problem. Thanks David

I have never had such bad service, my machine stoped working so could not take payments , spent two hours over two day trying everything asked of me only left phone call because I was needed in business after the first 54 minutes, have phoned twice since was promised a call back but have not received.

RIYA WALMIKI was really helpful, knowledgeable and cheerful talking me through a difficult problem and organising a solution for which I am very grateful.

Geez????😡 They don’t do $hit.

Gaurav was very helpful and patient for Me. He made sure I was completely satisfied with my call. Highly recommended

Unbelievable that my query could not be dealt with because it is weekend. We are a restaurant and in hospitality we need service 7 days a week. Very disappointing.

On the 14th March I spoke to RMS to initiate yet another new card reader and we had the same problem. 15th March I was supposed to get a call from supervisor Junaid at 09:00. He did not call I called RMS at 09:30 and got Riya Walmiki, who helped me before. After explaining what had happened she said she would look into it and call back. Which she did within 10mins, we re booted the card reader nd the problem was solved! Wonderful lady. I've only given one star because I can't do a review with no stars! After my review of the 9th Feb things have got worse. Waiting for third machine, where the problem lies with different people trying to fix problem remotely saying what the trouble is, without looking at previous notes nor listening to me when , but just make the situation worse. Now been without card reader for 4 days, and a weekend!