Verified
Great Service
Very Professional and friendly Service. it was an easy set up. Dean Scott helped us set up the Card Machine and gone through all the details. Would highly recommend their services.
Verified
RMS Let down
Dear RMS We have been without a card terminal for over a week now and are still without one. We have lost so much money...! We have tried to contact you by email and have not even had a reply. We are hereby cancelling our use of your machine on our premises and will be seeking financial reimbursement for monies lost through your neglect to replace the terminal in adequate time. Yours sincerely Mr J Woods, Merchant I.D. : 2101632540
Verified
Thank you Aditya
Aditya Dapurkar answered my call today. His communication skills were superb which made the whole process very easy. We worked through the problem together and arrived at a solution in a timely manner. Thank you Aditya.
Verified
Faster customer service.
Faster customer service.
Verified
Very friendly helpful lady iesa very…
Very friendly helpful lady iesa very straight to the problem thanks noel.
Verified
hi i have had murders over 6 months…
hi i have had murders over 6 months they upgraded my machine but the machine wouldnt work after numerous wasted phone calls i had to make a complaint i was then told they had sent me a 2G machine that didnt work i was sent an email from Vincent Nardini SAYING ALL HIS MACHINES ARE 2G THIS IS TOTALY UNTRUE as the machine i am returning is 3G do not use a terrible company and as for vincent i dont think he can lie straight.after 6 months of no machine they were forced to supply a machine that worked this was 3G it was there after comments i didnt like ps i have been a customer for 7 years at least .i would not use now if they gave me a terminal free
Verified
Mark Jenkins just set up card machine…
Mark Jenkins just set up card machine and also helped with PCI and cancellation of our old provider. Easy and hassle free switch over
Verified
Been with RMS fifteen years and always…
Been with RMS fifteen years and always found them good business. Easy to ring up and no issues.
Verified
Shumel 5 Star Service
Shumel was excellent from start to finish. From saving me over 50% on card fees after using sumup, to setting up, i called him after the machine arrived an d he came on the same day to ensure savings were made ASAP. Would highly reccomend.
Verified
CUSTOMER SERVICE DREADFUL
Been with them for 4 years ! They are now using a foreign customer service team now who are utterly useless had 2 terminals go down 6 days ago and still no replacement but they charge you a sos fee now on your bill to sort things faster but this is just a con ! Explained to them how can we run our shops with no terminals and the earliest they will be replaced is a minimum of 5 days waiting !! New contract being signed Monday with a different company ! CUSTOMER SERVICE DREADFUL STAY AWAY FROM THIS COMPANY