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Mr

17 July 2023, 03:03

  • 1 Review
  • GB

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Friendly and helpful sales staff

Friendly and helpful sales staff, they made the process very easy.

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Vijay Jonnalagadda

14 July 2023, 00:12

  • 1 Review
  • GB

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After thoroughly reviewing several auto…

After thoroughly reviewing several auto trader and Google reviews, I stumbled upon Luscombe Dealership. Intrigued, I decided to send them an online enquiry, and to my surprise, I received a call back within just 30 minutes. I spoke with Nadeem, who attentively listened to my situation and assured me that he would ensure I get a car within next 10 days. Throughout the entire process, Nadeem and Sam went above and beyond to take care of me. They have arranged for the finance and even went the extra mile to contact my previous dealer to close the loan account. Additionally, they provided me with a courtesy car, a 2022 MG Electric SUV, which was a great gesture. The level of service provided by Nadeem and Sam was truly exceptional. When it came to collect the car, Sam took the time to explain everything about the Tesla Model and even put on a light show to bring smile to my son's face. The overall experience with Luscombe Dealership could not have been any better. As they say, Luscombe Dealership doesn't just sell cars; they help you to buy one. After this incredible experience, I can confidently say that I will never go anywhere else to buy a car again. The process with Luscombe Suzuki, Mitsubishi & MG Leeds is hassle-free and risk-free. I had a terrible experience purchasing a car online elsewhere, which ended up being a costly mistake. However, the team at Luscombe helped me move past that and I am extremely grateful for everything they have done. I highly recommend them without a shadow of a doubt.

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Skin Mech

22 June 2023, 19:46

  • 1 Review
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Smooth buying process

The whole process choosing a car making changes and been very helpful throughout the process of buying a car. After a previous loyal customer for 15 years elsewhere I wouldn’t hesitate in recommending Luscombes MG to anyone.

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Mr Brookes

09 June 2023, 01:02

  • 1 Review
  • GB

Verified

Great company

Just had my Suzuki Swift picked up for it’s service,as usual the service I had was excellent.Thanks to Phi Wright who came out of his way to pick my car up,the car wash and valet was excellent and the video explaining what they inspected on the car was very good.I live nearly sixty miles from Luscombes and have purchased two new cars from them in the last six years I wouldn’t go anywhere else.great company

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michael wilson

23 May 2023, 21:49

  • 1 Review
  • GB

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picked up my 20 plate MG3 today wow…

picked up my 20 plate MG3 today wow absolute first class service throughout the whole transaction nadeem guided me through the whole transaction and it was absolutely faultless, he is a true gentleman and would defo recommend him to people.

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steven mcseveny

09 May 2023, 20:33

  • 1 Review
  • GB

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Mg zs

I have just purchased a new Mg zs exclusive from James At Luscombemotors mg Leeds James made the experience so Easy from start too finish I'll recommend this car dealership For anybody looking for good value for money and great staff Thank you james

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Tony Wainwright

24 April 2023, 03:00

  • 1 Review
  • GB

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Decided to move to an electric vehicle…

Decided to move to an electric vehicle as I had bought my Civic from new 6 years ago. Saw pictures of th MG 4 and decided to take a Sunday drive to investigate further. My nearest dealer had shut so drove to Luscombe's and arranged for a test drive the following week. Met Ross when we got there and having never had an EV before had loads of questions. Ross answered all my questions thoroughly in an understandable why. Went for a long drive on the motorway and enjoyed the drive (although it took some getting used to). Spent a lot of drive with Ross chatting amiably with us. Decided to purchase a Red Trophy (wanted Orange originally, but there was a long wait and when I saw one it wasn't as nice). Went the following week went to sign he papers. Picking the car up the following week, we noticed some marks on the Piano black floating shelf and Ross immediately and to our satisfaction. The following day I noticed a chip on the bonnet and sent photo to Ross. He immediately offered to pick the car up from and lease a courtesy car so I could get to work, and dropped it back the following day. Since then I had a problem after I unbound my car from the iSmart app. I rang Luscombe's, and although Ross wasn't there, the gentleman I spoke to was brilliant and walked me through the resolution. All-in-all my experience has been one of good service in friendly non-pressured environment. Thanks to Ross and the Luscombe team

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Customer

20 April 2023, 22:00

  • 1 Review
  • GB

Verified

Excellent service

Really helpful, knowledgeable and flexible service from Ross who looked after my purchase of a new MG4 Trophy. Despite some unexpected delays on my side, there was never any pressure and everything went smoothly from placing the order to collecting the car. Very happy with the car too!

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Mohammod Islam

18 April 2023, 01:17

  • 1 Review
  • GB

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Bought new car but experience did not match second hand car buying experience

This is my 3rd new car and the sales person James came across as honest and human so he did not have all the answers, I would have definitely given 5 star for James but the new car that was given to me was dirtier than a second hand car with breadcrumbs and dust. Unbelievable, never thought a new car can be presented in this condition. Maybe it depends on customers background? Thanks for ruining the new car experience. Ordered on good Friday and just picked up car today but not enough time to check the last details? Have included some of the photos, door sensors was not working so the car had to be taken to workshop to be fixed. I would not recommend based on my experience, I have videoed my experience. My daughters experience "dad we will have to wash the car" You know I will most definitely not use them again. Hope this review helps you. Carzoo sales second hand cars but includes photo of imperfections, I think we need similar tools for new car sales. This has part has been added after reply from dealers. What is experience of buying a new car? James did put some of the things right but told him how I felt of the experience. Carl did call call me and offered me to bring the car in for a valet but I told him, for me to travel from Bradford to Leeds to get the car valeted will mean losing out few hours off work so not worthwhile. This was left at that, everybody has their own opinion and they can decide how they would have felt with deliverance of vehicle that service after. Thank you

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CKS

04 April 2023, 23:17

  • 1 Review
  • GB

Verified

New Renault Twingo

I recently bought a Twingo from Luscombe Leeds and I couldn’t be more pleased with the process! I only dealt with Ross from start to finish and he patiently answered all my questions all while being friendly and personable. I love my new little car and I would recommend Luscombe Leeds to anyone. Thanks Ross and team!