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Great service from Luscombe's
Great service from Luscombe's and Nadeem whom I dealt with for purchase of my MG4. Car arrived sooner than promised. I was purchasing remotely and with part exchange and Nadeem made the process straight forward, dealing with things efficiently and in a friendly way. The new car was delivered today and I am really pleased with it.
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Brilliantly service from James at MG
Brilliantly service from James at MG. I got the car I wanted in a matter of weeks. James kept me informed throughout the process and was easy to contact when I had any questions.
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Nadeem - Luscombe Motors Leeds
Nadeem, the sales Exec was really helpful efficient, and good advice was received. I would never have thought he had only recently started. Smooth deal, only minor issues which were my fault. (Lost V5 for my trade-in) Looking forward to the same excellent service in the future (or 'going forward' if your not beyond middle age) with this Company.
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I love this Company
I love this Company, they always make us feel welcome and listen to what we want and advise us on our best options to suit our needs. Finally found an excellent after sales business and not just upfront sales service.
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CANNOT RECOMMEND LUSCOMBE
Bought a new MG from Luscombe in July. Very little information given about the car at handover. Within 2 days, the wing mirrors and windows packed in. Apparently a fault with MG. Live 16 mile away from the dealership, so took the car, at my expense to be sorted out. Three weeks later same fault occurred. Month later occurred for the third time. Decided that as we live only 4 mile away from another MG dealership to take the car there rather than Luscombe's. They said my redress was with Luscombe's as they sold the car. Now they have at last received a relacement part from MG (know that this is not Luscombe's fault) so now have to take it again, so with travelling another wasted day. No offer of a Courtesy Car. Shall certainly not be taking my car to Luscombe's for a Service when it is due.
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Thank you for my MG ZS EV
Thank you for my MG ZS EV, I’m very happy with it. Also, a special thank you to Lucy Moss for her professionalism and help.
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Great Car and Service
Great car (MG ZS EV Long range Trophy Connect. Great service from Luscombe’s and especially from Faz, Sales Msnager. Would certainly use them again.
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Attentive Sales Team
Sales Exec., Lucy Moss, took very good care of us throughout our buying experience; she made sure we understood all aspects and introduced us to the Service Team, who answered our questions about all technical aspects of our new car. The only minor omission was that no-one mentioned to us the £50 cash for a personal recommendation; for which our son, who had recently purchased an MG5, would have qualified. Overall, a satisfactory experience.
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Excellent service from Andy Manchester
Andy Manchester was the man I dealt with and he was spot on from the word go. I had a couple of followups to sort after I collected the car and he was just as helpful then. A plus!
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SHOUT OUT to Safi and Matt …
Huge SHOUT OUT to Safi and Matt at Luscombe MG Leeds. This is definitely the place to go for your next car purchase! I recently bought MG ZS EV Trophy Connect there. The most easiest and smooth transaction from any dealership, I’ve ever experienced. Extremely impressed with the customer experience from the first enquiry through to purchase and after. My email and telephone enquiries were answered politely and promptly and made me feel confident in my decision to go ahead with the purchase. Safi knew everything about the car, answering my questions well. He also asked me questions to make sure I was looking at a vehicle that fitted my needs. Nothing was too much trouble and there was no ‘hard sell’ at all. Safi and Matt went above and beyond from the minute the car was delivered on-site to me collecting in a record breaking timescale…. 🤩 To say I’m happy or delighted with the car and service is an understatement. Love everything about the car from the steering, road handling, comfort, and user friendly interface to the whole customer experience. So much so, my husband is now in the process of purchasing another one from Safi. Really is personal service and a joy to find.