We picked up are car from Luscombe MG on Wednesday 29th of March 2023. When we got on the motorway it started to rain we used the wipers and noticed 3 marks that did not move. When we arrived home I inspected the windscreen to find the marks were actually small chips. I then contacted Nadeem the sale guy we had delt with and we took it down on the Sunday as agreed to be looked at and was told someone would call me on Monday they didn't I had to call back on Tuesday to chase up. To be told they had no intention of doing anything about it at all even told to claim on my own insurance to sort. I certainly will not be buying another brand new car from them. If you do make sure you check it over with a fine tooth combe because once they have your money they don't care one bit.

I recently bought a mg4 .The whole experience has been excellent .Ross Travis was a very knowledgeable person who helped us make the best choice to meet our needs . Communication has been very good .The pre delivery videos about the car were particularly helpful and reflected their desire to make mg ownership memorable

Made to feel welcome and reassured throughout the whole process of buying my new car. Ross Travis was my point of contact and has helped me no end throughout the process exceptional customer service.

I have recently purchased a new car, our first visit was in February when we were greeted very warmly by Ross Travis with whom we had an appointment with. He discussed with us our requirements and what you had to offer etc. following which I agreed the purchase of a new car to be picked up a few days later, unfortunately there were major problems with MG's computer and the taxing of vehicles. Ross kept me fully informed and dealt with any problems immediately. I eventually picked the car up on the 2nd March and the handover was very quick and easy. We noticed a few problems driving home, for example the hazard light staying on to say a door was open, which we could not resolve, I spoke to Ross first thing the next morning about the problems and I have to say a big thank you to him for going out of his way to help me by calling at my home on his way home from work to resolve the problems and his patience in discussing things with me.

We bought an MG4 EV from Luscombe MG Leeds in February 2023. I'd done some background research so I knew that the MG4 was a great value EV beforehand, but I was still very much undecided if the MG4 was the car we would definitely buy as our first EV and I was open minded as to where I'd buy from. When I contacted Luscombes I was put through to sales executive Ross Travis, who we then dealt with through out. I think it was the quality of support including the flexibility of approach that Ross and other MG staff offered that won us over and stood out from some other dealers and brands we experienced. One important feature from there off was that it felt like Ross was actually an EV enthusiast which was certainly not a universal experience with other car dealers who sold EVs. I was keen to take the car away and test drive it for a morning and really get a feel for it before I committed. Ross agreed to this which gave me and my wife the chance to decide if this was the car for us. Most other dealers just offer 25 -30 mins with the instructor in the car on a fixed route. That flexibility over test driving and keeping in regular touch throughout the process made all the difference. There were some temporary challenges in the process over getting the car registered by the manufacturer MG due to issues outside Luscombe's control, but Ross kept us informed throughout and he and his colleagues put every effort to expedite the process as far as they could. This was our first experience of buying a new car. I'd like to thank Ross and the rest of the Luscombe MG staff for helping make the experience a positive one.

Thank you to Ross at Luscome Leeds for the sale of my MG ZS EV. Appreciated the lack of heavy sell, and explanation of evidence re hybrid vs EV. Gave me a fair price in part-Ex for my old car, and all handled smoothly.

I had a MG on order from another Dealer for over 5 months and at the end of that period was confronted with an Email offering immediate delivery. To say I was appalled was an understatement! This matter became the subject of some discussion with other MG owners, several of who independently offered the advice deal with Luscombes MG stating they are reliable and would offer a fair deal. With these comments in mind I arranged a meeting with Ross Travis and was shown a comparison to the purchase I was awaiting. It became apparent that had made a mistake and promptly cancelled that Order. Ross offered virtually, a drive away purchase, at a competitive price which I had no hesitation in accepting. I am finding Ross, Open, honest and helpful. He puts customer service first and prioritises the customer requirements rather than upselling features. He considers Affordability and only suggested necessary financial purchases (GAP insurance and Service Plan) which would be of Benefit during the term of the sales contract to enhance the ownership of the vehicle. I have no reservations at the time of writing this revue in recommending Luscombe MG to People considering purchasing this particular brand .

We bought from distance and excellent service. Shout out for Nadeem.

Very easy experience and professional service would highly recommend.

Fantastic experience with the purchase of my first car. Nadeem was very knowledgable and kept us updated through the whole process. Would highly recommend and thank you Nadeem!